Battery

Learn how to use and troubleshoot problems with your Dell laptop Battery. You can find information about Diagnostic tests, Troubleshooting steps, How-To guides and relevant Support Videos for assistance.

Diagnostic Tests

• Use Dell Online Diagnostics for Battery issues to analyze, identify potential issues and offer solutions/guidance.
• Additional information or tests can be found in the following Knowledge Base articles:
  How Do I Run Diagnostics on a Dell PC?

Troubleshooting

• The troubleshooting guides below cover basic troubleshooting steps for problems like: battery not charging, battery is not recognized and errors related to battery.
• Common Troubleshooting Guide for Battery Problems
• Battery can't charge over 55% on certain Dell systems

How To and General Information

• Looking for a User Guide for your Dell product? Visit the Dell Manuals page.
• Dell Laptop Battery Guide
• How Do I Improve Laptop Battery Performance?
• How Do I Check the Laptop Battery Health Status?
• How Do I Recycle or Dispose a Battery?
• Preparing Chromebooks for Storage

Download Software and Drivers

• We recommend having the latest drivers and software updates for your PC as these may include enhancements to maintain optimum performance. Visit the Dell Download Center page.

Video
Our comprehensive videos offer step by step support and information to resolve your query. Videos are in English. Translated subtitles available for some languages. Additional videos can be found in our Video Library.