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Find the Service Tag of Your Dell Tablet

Dell uses product identifiers such as Service Tag, Express Service Code, or Serial Number to access product information like technical specifications, documentation, warranty. Get personalized support options by identifying your Dell product using the Service Tag, Express Service Code, or Serial Number.

  • Service Tag is a seven alphanumeric code.
  • Express Service Code is a 10 to 11 digit, numeric version of a Service Tag.

NOTE: Dell accessories and devices such as keyboard, mouse, headset, external hard drive, do not have a Service Tag or Express Service Code. Identify these devices using the model number on Dell.com/support to access product documentation. Dell technical support can identify such products using the Dell order number. Learn how to find the Service Tag of a Dell monitor or Service Tag of a Dell docking station.

Method 1: Using the Service Tag label

On Dell tablets, the Service Tag or Express Service Code label is located on the bottom panel of the tablet. On some devices, the label is located on the bottom-right of the tablet back cover or the back cover.

Example 1 - Service Tag label located on the bottom panel of Venue 8 tablet

Image of the Service Tag label on the bottom panel of Dell Venue 8 tablet

Example 2 - Service Tag label located on the bottom panel of Latitude 5179 tablet

Image of the Service Tag label on the bottom panel of Dell Latitude 5179 tablet

Example 3 - Service Tag label located on the bottom-right of the back cover on XPS 10 tablet

Image of the Service Tag label on the bottom-right of the back cover on Dell XPS 10 tablet

Method 2: Using SupportAssist app

On compatible Windows-based tablets, use the SupportAssist app to automatically scan your Dell tablet and identify the Service Tag.

  1. Tap Start.
  2. Search and open the SupportAssist app.
  3. The Service Tag is located at the top-right of the SupportAssist app.
Service Tag of the tablet in SupportAssist app

Method 3: Using the BIOS interface

The Service Tag is available in the BIOS of a Dell tablet. The System Setup BIOS is accessible with keyboard or without keyboard.

  1. Turn on or restart the tablet.
  2. At the Dell logo screen, press the F2 key several times to access the BIOS or UEFI interface.
  3. The Service Tag is available under the System Information or Overview section. NOTE: The BIOS or UEFI interface may vary on your Dell tablet. To learn how to navigate the BIOS or access the BIOS without the keyboard, see the user manual of the Dell tablet.

Method 4: On Android Devices

The Service Tag can be identified using the Settings app on Android devices.

  1. Open the application drawer and go to Settings
  2. In the Settings menu, open About Tablet.

Video Resources

How To Locate Your Service Tag

This video provides instructions on how to find the service tag on a laptop or desktop computer. For laptops, the tag is located underneath the system, while for desktops, it is located on the back of the chassis. Alternatively, the "Command Prompt" can be used to find the tag. The reader is asked to provide their service tag to receive further assistance.

Other Resources

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