Order Support

Check your shipping and delivery status, find answers to common questions and resolve any issues with the ordering process.

Dell “My Account” FAQs

Answers on how to update your login, change your email preferences, or combining your purchases from other accounts.

Checking Order Status

View information on understanding the Dell Order Status process. Get support and contact information concerning your Order Status.

Customer Support request status

 Check Customer Support request status by using a Service Request Number.

Invoice and Shipping Documents

Do you need an invoice or a packing slip? Find answers to questions on invoices and shipping documents.

Payment and Tax

Payment and tax frequently asked questions.

Returning or Changing Your Order FAQS

Answers to questions about Dell’s return policy, Refunds (credits) and more.