How to Reset the Integrated Dell Remote Access Controller (iDRAC)

The Integrated Dell Remote Access Controller (iDRAC) is responsible for system profile settings and out-of-band management. Sometimes, iDRAC may become unresponsive due to various reasons. Symptoms of unresponsive iDRAC include the following: RACADM command returns "ERROR: Unable to perform requested operation" No ssh/telnet access to the iDRAC (the attempted connection times out) No iDRAC browser access Pinging the iDRAC IP Address fails This video will walk you through how to do a soft reset, how to access the direct command box and how to access the factory default reset settings.

Hi there. In this video, we will go over how to reset the iDRAC via the web GUI. To begin, log in to your iDRAC using an administrator login.

Once logged in and the dashboard appears, navigate to the “Maintenance” tab. and then select “Diagnostics”. On this dashboard, you can see that you have a few options.

The first option, “Reset iDRAC”, acts as a soft reset for the iDRAC only, and doesn't affect server host operations. The second option is the “command” box, which makes it possible to input iDRAC command lines directly from the screen.

And finally, the “Reset iDRAC to factory defaults” button, which will give you several options before initializing a reset. Please ensure that you’re selecting the correct option that is relevant to you before continuing. And that’s it.

Thanks for watching.