Fix Common Issues on Laptops and Desktops
Run SupportAssist Diagnostics
If your Dell computer can boot into Windows, run a quick test using SupportAssist to identify hardware issues.
Run Preboot Diagnostics
If your Dell computer turns on but cannot boot into the operating system, run a preboot diagnostic test to identify hardware issues.
SupportAssist for Home PCs
Learn more about SupportAssist for home PCs. SupportAssist helps download drivers, run a hardware scan, and optimize your Dell computer.
How to Recover Your Computer from Blue Screen Issues
Get help if your Dell computer turns on but boots to a blue screen error.Fix Power Issues When Your Computer Does Not Turn On
Fix power issues if your laptop or desktop does not turn on or shows no sign of power when you press the power button.How to Recover Computer from Startup or POST Issues
Get help if your Dell computer does not startup, stuck on the Dell logo screen, beeps or the LEDs flash in a pattern when you turn on your computer.How to Recover Computer from Boot-related Issues
Get help if your Dell computer turns on but does not boot into the operating system.How to Resolve Monitor or Laptop Display Issues
Follow these quick steps to resolve display issues on a Dell monitor or laptop. Find additional resources for troubleshooting display or video problems.How to Access, Navigate, or Update the BIOS or UEFI
Learn how to access, navigate and update your Dell computer's BIOS or UEFI.Troubleshoot and Fix System Performance Issues
Learn how to optimize your Dell computer to improve system performance if your Dell computer takes a long time to load apps or boot your operating system.Video Resources
Ensure your laptop is plugged in and run a full system scan using SupportAssist to check for outdated drivers
and optimize your PC. Install any updates found, restart your computer, and it will boot into Windows as usual.
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Watch this video to learn how to run a preboot diagnostic test on your Dell computer.
For a referen ce table of ePSA error codes, please visit our article, ePSA Reference Table. ...
For a referen ce table of ePSA error codes, please visit our article, ePSA Reference Table. ...
Dell introduces SupportAssist, a tool that helps optimize and maintain your PC's performance. It can scan for
hardware issues, update drivers and important downloads, delete unnecessary files, and remove viruses and malware. SupportAssist can also predict and proactively resolve issues before they happen. Premium Support Plus offers the ultimate support with repairs for accidents and 24/7 availability. Completing your profile in SupportAssist helps Dell serve your support needs faster.
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Other Resources
Audio and Speakers
Get support for audio-related issues for speakers, headphones or microphones. Audio and Speakers
Dell Docking Stations
Learn how to set up your Dell docking station, install drivers, and update the firmware. Dell Docking Stations
Battery, Fan, and Power
Learn how to resolve battery issues, AC adapter, power, and fan issues. Battery, Fan, and Power