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Identifying Dell Products without a Service Tag

Dell uses product identifiers such as Service Tag, Express Service Code, or Serial Number to access product information such as technical specifications, documentation, or warranty. Identifying your Dell product on provides access to product-specific documentation, drivers, and more.

Most Dell-branded devices such as keyboard, mouse, external hard drive, speakers, do not have a Service Tag or Express Service Code. Such devices must be identified using the model number or name of the device. The label containing the device name and model number is usually located on the bottom of the device. The model number and name is also located on the original packaging of the device.

NOTE: For Dell software or service contracts with no Service Tag, select the name of the software or service contract on

NOTE: To get documentation and support for third-party or non-Dell branded products, visit the product manufacturer’s website.

Other Resources

My Account
Sign into your Dell Account to place orders, track shipping status, enjoy members-only rewards, create and access a list of your Dell products. My Account
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Dell Product Registration
Register your Dell product to get fast and efficient support, critical product updates, expedited diagnostics and more. Dell Product Registration
Warranty and Ownership Transfer
Moved the product to a new location or need to update ownership of your Dell product? Warranty and Ownership Transfer
Device Desktop
My Products and Services
My Products and Services helps you manage all your Dell products and support services in one place. My Products and Services