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TechDirect

TechDirect provides comprehensive IT support visibility, actionable insights, and a customizable experience for IT admins, technicians and partners. It streamlines PC configuration, deployment, parts dispatch, AI-powered telemetry, and responsible recycling, all in one place.

Take control of your IT service and support lifecycle:

Build & Deploy

Access imaging and configuration tools and services for client and infrastructure device deployments.

Connect & Manage

Managing multiple PCs? Deploy the connectivity technology that powers telemetry-driven insights for your PC fleet.

Retire & Recycle

Manage orders, schedule appointments, transfer funds and access even more options with Asset Recovery Services.

Self-Dispatch & APIs

Equip your team to self-dispatch parts, integrate into your existing helpdesk with APIs and initiate technical support requests.