If a disk does not belong to an active disk group, if it should fail, an alert is not triggered. A failure of a spare disk or an unused disk in an ME5 array does not trigger a hardware failure alert. Customer sees a drive failure message in the event log but no alert is triggered in email, syslog, or SupportAssist.
Hi there. In this video, we'll have a look at spare or unused power vault drives, not flagging an error during failure. A failure of a spare disk or an unused disk in an ME5 array does not trigger a hardware failure alert via email, syslog, or support assist.
Individual drive health should be monitored using the web interface. Log in to the PowerVault Manager where failure messages can be viewed from the dashboard if a drive failure has occurred. Alternatively, you can inspect the drive health under the Maintenance option on the left and select hardware from the dropdown.
From here you can select individual disks in the enclosure and check the health from here. If you experience a failed drive in your system, contact Dell Support via your usual channels and request a replacement drive. And that's it.
Thanks for watching.
