Order Support

Check your shipping and delivery status for your Dell products, find answers to common questions, and resolve any issues with the ordering process.

Checking Order Status

View information on understanding the Dell Order Status process. Get support and contact information concerning your Order Status.

Dell “My Account” FAQs

Answers on how to update your login, change your email preferences, or combining your purchases from other accounts.

Customer Support History

Check Customer Support request status by using a Service Request Number.

Contact Us

Manage your order with Dell order support experts.

Returning or Changing Your Order FAQS

Answers to questions about Dell’s return policy, Refunds (credits) and more.

Invoice and Shipping Documents

Do you need an invoice or a packing slip? Find answers to questions on invoices and shipping documents.

Payment and Tax

Payment and tax frequently asked questions.

Shipping and Delivery

Find your Order Number, Customer Number, check the Status of an Order, find out what happens when an order is delayed or not delivered, how to find the estimated delivery date and how is it determined, why can you have multiple order numbers or packages for your order, which shipping methods and carriers are available, do I need to sign for a delivery and can I change my delivery address?