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Keyboard, Mouse, and Touchpad

Learn how to connect and troubleshoot common issues with your Keyboard, Mouse, or Touchpad.

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Keyboard Hardware Test
Keyboard Hardware Test

Dell recommends running diagnostics on your wireless, Bluetooth, or wired keyboard to ensure it is working correctly.

Mouse Hardware Test
Mouse Hardware Test

Dell recommends running diagnostics on your wireless, Bluetooth, or wired mouse to ensure it is working correctly.

Touchpad Hardware Test
Touchpad Hardware Test

Dell recommends running diagnostics on your touchpad to ensure it is working correctly.

Additional Support

Keyboard Help and Support
Having an issue with your keyboard? Follow the suggested quick steps to resolve your keyboard related issues on a Dell computer. Find links to additional resources for troubleshooting keyboard related problems.
Mouse Help and Support
Having an issue with your USB, Bluetooth or wireless mouse? Follow the suggested quick steps to resolve your mouse related issues on a Dell computer. Find links to additional resources for troubleshooting mouse related problems.
Touchpad Help and Support
Having an issue with your touchpad? Follow the suggested quick steps to resolve your touchpad related issues on a Dell computer. Find links to additional resources for troubleshooting touchpad related problems.

Video Resources

How to Fix Dell Keyboard Not Working

This video will demonstrate the fixing procedure of a Dell Keyboard.
How to Connect Bluetooth Device to your PC in Windows 11

This video will demonstrate the connecting procedure of a Bluetooth Device to your PC in Windows 11.
Test touchpad in ePSA

This video will demonstrate the testing procedure of a touchpad in ePSA.

Other Resources

Bluetooth
Bluetooth Help and Support
Follow the suggested quick steps to resolve your Bluetooth device related issues on a Dell computer. Find links to additional resources for troubleshooting Bluetooth device related problems.
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Dell Peripheral Manager
The Dell Peripheral Manager allows you to configure the features of your Dell keyboard, mouse, or external webcam.
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Dell Display and Peripheral Manager for macOS
Dell Display and Peripheral Manager (DDPM) is software that enhances productivity and customization for Dell monitors and webcams on macOS.
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Support videos
Go to our Dell video library for more support videos.