Dell uses product identifiers like Service Tag, Express Service Code, or Serial Number to access product information like technical specifications, documentation, warranty. Get personalized support options by identifying your Dell product using the Service Tag, Express Service Code, or Serial Number.
Service Tag is a seven alphanumeric code, and the Express Service Code is a 10 to 11 – digit numeric version of a Service Tag.Note:
Dell accessories and peripherals like keyboard, mice, external hard drive, and so on do not have a Service Tag or Express Service Code. Dell technical support can identify such products using the Dell order number.
On Dell thin clients, the Service Tag or Express Service Code label is located on a pull-out tab on the back of the thin client.
How to find the Service Tag on legacy Wyse products
Legacy Wyse systems have a unique serial number. With legacy Wyse products now serviceable through Dell network, each product is assigned a unique Service Tag. You can look up the Service Tag on Dell Warranty Status Tool
- Browse to Dell Warranty Status Tool page.
- Enter the serial number of the Wyse product in the product ID field.
- Click Submit.
- The Service Tag should appear in an alert box.
The Service Tag can be identified from the Wyse Serial Number (BIOS) or Wyse “SID” on the label (xxxAyyyyyy). In both instances, if the fourth character in the Wyse Serial Number or SID is “A”, then the last seven digits of the Serial Number will be the Service Tag.
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