Published Jul 18, 2023
To ensure proper functioning of the system and dock, it is important to verify if the AC Adapter needs to be connected to both. Install the necessary drivers for the Thunderbolt-16 Dock and update the BIOS, INTEL Thunderbolt Controller, INTEL Thunderbolt 3 Firmware, INTEL HD Graphics Driver, ASMedia USB 3.0 Extended Host Controller, ASMedia USB 3.0 Extended Host Firmware Utility, Realtek USB GBE Ethernet Controller, and Realtek USB Audio Driver. Restart the system after each update. Finally, connect the AC Adapter to the Dell Thunderbolt Dock and the dock to your system.