Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Ensure that you read the Safety instructions.
Follow the procedure listed in Before working inside your system
Turn off the system, including any attached peripherals.
Disconnect the system from the electrical outlet and disconnect the peripherals.
If installed, remove the front bezel. For more information, see Removing the front bezel .
Remove the system cover. For more information, see Removing the system cover .
Remove the cooling shroud.
WARNING: The memory modules are hot to touch for some time after the system has been powered down. Allow the memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module.
CAUTION: To ensure of proper system cooling, you must install memory-module blanks in any memory socket that is not occupied. Remove memory-module blanks only if you intend to install memory modules in those sockets.
Removing memory modules:
Locate the appropriate memory module socket.
CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or metallic contacts.
To release the memory module from the socket, simultaneously press the ejectors on both ends of the memory-module socket.
Installing memory modules:
Locate the appropriate memory-module socket.
CAUTION: Handle each memory module only by the card edges, making sure not to touch the middle of the memory module or metallic contacts.
If a memory module or a memory-module blank is installed in the socket, remove it.
NOTE: Retain the removed memory-module blank(s) for future use.
CAUTION: To prevent damage to the memory module or the memory-module socket during installation, do not bend or flex the memory module; insert both ends of the memory module simultaneously.
Align the edge connector of the memory module with the alignment key of the memory module socket, and insert the memory module in the socket.
NOTE: The memory-module socket has an alignment key that allows you to install the memory module in the socket in only one orientation.
CAUTION: Do not apply pressure at the center of the memory module; apply pressure at both ends of the memory module evenly.
Press the memory module with your thumbs until the socket levers firmly click into place.
Install the cooling shroud.
After working inside your system
Install the system cover. For more information, see Installing the system cover .
Install the optional bezel. For more information, see Installing the front bezel .
Reconnect the system to its electrical outlet and peripherals.
Turn the system on, including any attached peripherals.
Press F2 to enter System Setup, and check the System Memory setting. The system should have already changed the value to reflect the installed memory.
If the value is incorrect, one or more of the memory modules may not be installed properly. Repeat step 1 through step 4 of this procedure and check to ensure that the memory modules are firmly seated in their sockets.
Run the system memory test in the system diagnostics.