CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
CAUTION: If you are using the Trusted Program Module (TPM) with an encryption key, you may be prompted to create a recovery key during program or System Setup. Be sure to create and safely store this recovery key. If you replace this system board, you must supply the recovery key when you restart your system or program before you can access the encrypted data on your hard drives.
CAUTION: Do not attempt to remove the TPM plug-in module from the system board. After the TPM plug-in module is installed, it is cryptographically bound to that specific system board. Any attempt to remove an installed TPM plug-in module breaks the cryptographic binding, and it cannot be re-installed or installed on another system board.
Follow the safety guidelines listed in Safety instructions section.
Follow the procedure listed in Before working inside your system.
Turn off the system, including any attached peripherals.
Disconnect the system from the electrical outlet and disconnect the peripherals.
If applicable, remove the system from the rack.
If installed, remove the front bezel.
Remove the system cover.
Remove the following components:
a. Processor expansion module, if installed
b. Cooling shroud, if installed.
c. Cooling fan assembly.
d. Power supply units
e. All expansion card risers
f. Integrated storage controller card
g. Internal dual SD module
h. Internal USB key, if installed.
i. PCIe card holder
j. Heat sinks or heat sink blanks
k. Processors or processor blanks
CAUTION: To prevent damage to the processor pins when replacing a faulty system board, ensure that you cover the processor socket with the processor protective cap.
l. Memory modules and memory module blanks
m. Network daughter card
Removing the system board:
Disconnect all cables from the system board.
CAUTION: Take care not to damage the system identification button while removing the system board from the chassis.
CAUTION: Do not lift the system board by holding a memory module, processor, or other components.
Hold the system board holder, lift the blue release pin, lift the system board, and then slide it toward the front of the chassis.
Sliding the system board toward the front of the chassis disengages the connectors from the back of the chassis slots.
Lift the system board out of the chassis.
Installing the system board:
Unpack the new system board assembly.
CAUTION: Do not lift the system board by holding a memory module, processor, or other components.
CAUTION: Take care not to damage the system identification button while placing the system board into the chassis.
Hold the touch points and lower the system board into the chassis.
Push the system board toward the back of the chassis until the board clicks into place.
Install the Trusted Platform Module (TPM). For information about how to install the TPM, see the Installing the Trusted Platform Module section.
NOTE: The TPM plug-in module is attached to the system board and cannot be removed. A replacement TPM plug-in module will be provided for all system board replacements where a TPM plug-in module was installed.
Replace the following components:
a. Cable retention bracket
b. PCIe card holder
c. Integrated storage controller card
d. Internal USB key, if applicable
e. Internal dual SD module
f. All expansion card risers
g. Heat sinks or heat sink blanks
h. Processors or processor blank
i. Memory modules and memory module blanks
j. Network daughter card
k. Cooling fan assembly
l. Cooling shroud, if installed.
m. Power supply unit
n. Processor expansion module (if applicable)
Reconnect all cables to the system board.
NOTE: Ensure that the cables inside the system are routed along the chassis wall and secured using the cable securing bracket.
Follow the procedure listed in the After working inside your system section.
Install the system cover.
If applicable, install the system into the rack.
If removed, install the front bezel.
Reconnect the peripherals and connect the system to the electrical outlet.
Turn on the system, including any attached peripherals.
Import your new or existing iDRAC Enterprise license.
NOTE: If you are using Easy Restore, you do not have to import an existing iDRAC Enterprise license.
Ensure that you:
a. Use the Easy Restore feature to restore the Service Tag, iDRAC license, BIOS settings, onboard diagnostics, and optional personality or ID modules. For more information, see the Easy restore section. If Easy Restore does not execute for any reason you must:
i. Enter the system Service Tag manually. For more information, see the Entering the system Service Tag section.
ii. Import your new or existing iDRAC Enterprise license.
Update the BIOS and iDRAC versions.
Re-enable the Trusted Platform Module (TPM). For more information, see the Re-enabling the Trusted Platform Module (TPM) section.
