How to Reseat the AC Adapter

This video demonstrates how to reseat your laptop’s AC adapter to resolve power issues. Learn how to safely disconnect and reconnect the adapter to ensure proper function.

To reseat the adapter, turn off the computer and unplug the adapter from the wall outlet and the laptop for 15 seconds. Remove the cord from the adapter brick and then reconnect it. Plug the AC adapter into a known working wall outlet.

Connect the cord to the laptop and check if the LED light on the adapter is on. If you are having issues with this process, contact us via one of the options on our support website.