Welcome. This presentation intends to provide an overview and some quick usage guide on Dell hardware diagnostics. There are two available modes of diagnostics. The basic diagnostics and extended diagnostics. Let us take a look at the basic diagnostics or Enhanced Pre-boot System Assessment EPSA diagnostics.
EPSA is a series of quick tests for your system and are typically an intro to the extended diagnostics or 32-bit Dell diagnostics. To run the basic EPSA diagnostics, restart your system. At the Dell logo screen, press F12. At the one-time boot menu, press the down arrow key to highlight diagnostics, then press enter to begin EPSA. Write down any error codes listed.
You may then research the error codes in our support.Dell.com website for a recommended solution or a quick fix. Let us take a look at extended diagnostics or 32-bit diagnostics are sets of diagnostics that can do a complete check of your hardware. To start Dell extended diagnostics, restart the computer. As the computer boots, press F12 when the Dell Splash screen appears.
When the boot menu appears, highlight the boot to utility partition option or the diagnostics option and then press enter to start the 32-bit Dell diagnostics. Press the tab key to highlight test system. Press enter to continue to 32-bit diagnostics. In case 32-bit diagnostics are not installed, you can press F12 to boot your resource disk to run the extended diagnostics as well.
Express tests will run a quick test of devices in the system. Extended test performs a thorough check of devices in the system. Custum test used to test a specific device or customize the tests to be run. Symptom tree options lists the most common systems and allows you to select test based on those systems.
If the diagnostics produces an error, you may have a hardware problem. Kindly check the error codes listed on our support.Dell.com website or contact technical support for assistance. That concludes our presentation.
Thank you.
