Ok. Here we've logged into group manager using our web browser in the lower left corner. Here, there's a pop up tools, menu, select diagnostic report and select next if you have a Dell support case number or would like to enter your own internal case number.
Enter it here below. You can choose whether to generate diagnostics for the storage controller listed as PS series diagnostics or the NAS appliance listed as NAS cluster. By default. Both are selected here, you can select which disarray you would like to run diagnostics on.
If you have disarrays grouped together, you would see other members of that group here. Here, we can select where to send the diagnostic reports. If you do not select an option, the report will be stored locally on the array.
Here, we would normally be able to select where to generate the report. However, the report is too large for email. So our only option is FTP.
This screen is a summary of the diagnostics report and where the diagnostics are being written, click finish to generate the reports. You can check on the progress of the reports being generated by clicking on the gear icon. Below.
Once complete, the number next to the gear icon will go back to zero. Once your report is generated, you need to log into the FTP service running on the NAS controller to retrieve it. Enter the FTP address from the report summary.
And your NAS login shown here is a pre generated report for demonstration once logged in open diagnostics, then archive then general system diagnostic.
