How to Collect Tech Support Files Using Cisco Nexus Dashboard Fabric Controller (NDFC)

In this comprehensive guide, we walk you through the process of collecting essential diagnostic data from the Cisco Nexus Dashboard Fabric Controller. Whether you're troubleshooting network issues or preparing for a support call, understanding how to gather the right information is crucial. For more Information, check our Knowledge Base click here.

Hello, everyone in this video. Let us learn how to collect tech support from Cisco Nexus dashboard, fabric controller tech support files are hosted on Cisco Nexus dashboard and can be downloaded at any time to collect tech support information. Navigate to your Nexus dashboard admin console from the main navigation menu, select operations tech support in the top right of the main page.

Select collect tech support in the collect tech support window that opens provide a description from the scope, drop down, select a category for which you want to collect tech support information. Now click on collect after you begin tech support collection, you can see the progress in the same screen. After the collection is finished, you can download the archive by clicking download next to it.

You can see the progress from downloads page. If you want to delete an existing tech support package, simply select it in the tech support screen and choose delete tech support from the action's menu click. OK.

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