Order Change and Returns

Order change and returns — Frequently asked questions


Can I change my order?

  • Before placing your order, please make sure you have included everything you need as we cannot make any changes once the order has been submitted.
  • Unfortunately we cannot accept changes to an Order once it is submitted. But if you are aware of an error, you may be able to cancel your order and re-submit a further, corrected order.
  • If you have forgotten something, simply visit our website to place another order. Click on the Shop tab on the main menu.

How do I Exercise my Right to Cancel?

  • If you wish to exercise your Right to Cancel, you must inform us of your decision to cancel your order. Please contact our Dell Customer Support experts.
  • Cooling Off returns are managed in accordance with your Right to Cancel.

How can I return my Dell order?

  • Business customers have no automatic right of return. For more information please visit our terms of sale page.
  • For any further assistance, please contact our Dell Customer Support experts.

Do you need further assistance?

Please contact our Dell Customer Support experts.