International Contact Center
Dell International Services offers the security of knowing you can receive service and support when you travel with your Dell product outside your home country.
*Note: Customers with Alienware, Inspiron and XPS systems shipping from March 13, 2017, with Basic Warranty, will no longer have International Warranty Service when traveling or relocating outside the original country of purchase. ** An exception to this policy applies for customers travelling or relocating to Brazil or Argentina, or where no entitlements are sold.
International Support is best effort subject to local availability of parts and labor. Country specific parts such as keyboards are not typically available outside the home country.
If you have relocated to a new country or are visiting another country for 6 months or more, please submit an international tag transfer : Click Here
If a product is not sold in the travelling region or country, you will not get the support in that country. To get support you should get back to the product purchased country.
The primary method for engaging technical support when travelling internationally is to:
- Call the International Queue at + 001 512-728-7424 (toll call). * ENGLISH Support only
• If in the US or Canada, call 800-285-1653 (toll free)
Depending upon your language and calling needs, you may also seek assistance via the following methods:
- Call the call center of the country in which you're travelling by selecting the country/language from the below list.
- Call the call center of your home region while abroad
Service contracts information available on www.dell.com/servicedescriptions
 Albania English  Algeria French - Français  Angola +27 10 344 0063 Monday–Friday, 9 AM - 5 PM  Antigua & Barbuda |Antigua y Barbuda 1-800-805-5924 Monday - Friday, 7 AM to 9 PM  Argentina|Argentina 0-800-222-0154 Monday - Friday, 8 AM - 10 PM  Australia|Australia 1300-655-533 Monday–Friday 8 AM –8 PM (AEST)  Austria|Österreich 0820 2405 3017 Monday - Friday 08:00-18:00  Azerbaijan Russian - Russian  Bahrain|Bahrain +8000 4303 09:00-17:30 Sunday - Thursday  Barbados|Barbados 800 534 3349 Monday-Saturday 0800-2100  Belgium|Belgie Call 02 481 9288 0800 - 1700 Monday - Friday  Bermuda|Bermudas 877 890 0748 Monday-Saturday 0900-2200  Bosnia 35315073844 24x7  Botswana 0800601016 - In country TOLL FREE number +267 3907978 - International  Brazil|Brasil 0800-970-3355 Monday - Friday, 8 AM - 8 PM  Bulgaria|Bulgaria 00800 1104478 Monday-Friday, 9 AM-6 PM  Canada|Canada Home : 1-800-847-4096 24x7  Cayman Islands|Islas Caimán 1-877-261-0242 Monday - Friday, 6 AM to 8 PM  Chile|Chile 800-20-20-44 (CTC) or 123-00-20-37-62 (ENTEL) Monday - Friday, 8 AM - 10 PM  China 800-858-2969/400-886-8610 Monday - Friday, 0830 - 1730  Colombia|Colombia 01-800-915-5704 Monday - Friday, 6 AM - 8 PM  Costa Rica|Costa Rica 0800-012-0232 Monday - Friday, 6 AM - 8 PM  Croatia English  Czech Republic|Ceská republika Czech  Denmark|Danmark 070 23 01 82 8 AM - 5 PM Monday - Friday  Egypt|Egypt +800 000 0089 (can be dialed by land line only) Sunday-Thursday, 09:00-17:30  El Salvador|El Salvador 800-6170 (Telefónica) 800-6100 (Telecom) Monday - Friday, 6 AM -8 PM  Estonia English  Ethiopia +254 207 602 039 Monday–Friday, 08:30 AM-5:30 PM  Finland|Suomi 020 753 35 55 Monday - Saturday 8.00–17.00 Friday 8.00–16.00  France|France 09 69 36 71 29 9am - 6pm Monday - Thursday 9am - 5pm Friday  Germany|Deutschland 069 9792 7200 Monday - Friday: 08:00 - 18:00  Ghana English  Greece|Ελλάδα Greek - Greek  Guatemala|Guatemala 1-800-999-0136 Monday - Friday, 6 AM - 8 PM  Honduras|Honduras Spanish - Español  Hong Kong English  Hungary|Magyarország 068 0016157 9.00AM - 5:30PM Mon to Fri  India|India Sunday to Saturday 9 AM - 6 PM 1800-425-0088 (Toll Free) 080-2510-7901 (Land Line)  Ireland|Ireland 1800-246-105 8 AM – 6 PM (Monday to Friday)  Iceland English  Iraq 964 66 212 8430 Sunday-Thursday, 9 AM-5:30 PM  Israel |ישראל English  Italy|Italia 02 577 826 90 9:00 - 18:00 Monday - Friday  Ivory Coast +234 708 060 1827 7:30AM to 6PM - Monday to Friday; 8 AM to 12 PM –Saturday  Jamaica|Jamaica 1-800-456-3355 Monday - Friday, 6 AM to 8 PM  Japan Monday - Sunday 9:00-21:00 0120-198-226 | 044-520-1435  Jordan|Jordan 80022463 Sunday-Thursday, 09:00-17:30  Kazakhstan Russian - Russian  Kenya 0 202 213 860 Monday–Friday, 0900 – 1700  Korea 9:00 am to 5:00pm Monday - Friday 080-200-3800  Kuwait|Kuwait 965 2 225 7006 Sunday-Thursday, 09:00-17:30  Latvia English  Vietnam|Vietnam English |  Libya +216 31 300 329 Sun to Thurs, 8 AM - 6:30 PM  Lithuania English  Luxembourg|Luxembourg 02 481 9288 8H30 - 17H Monday to Friday  Macau|Macau Chinese - 中文  Macedonia 35315073844  Malaysia|Malaysia 1800-88-0022 Monday-Friday 9 AM -9 PM  Mauritius 35315073844 08:30 to 17:00 - Monday to Friday  Mexico|México 001-866-563-4425  Morocco|Maroc| French - Français  Mozambique +21 427 6503 Monday–Friday, 8 AM - 5 PM  Namibia +27 21 427 6502 Monday–Friday, 8 AM - 5 PM  Nigeria 01-277-3070 Monday–Friday, 9 AM - 5 PM  Netherland Antilles|Netherlands Antilles/Curaçao 001-866-379-1022 Monday - Friday, 7 AM to 9 PM  Netherlands|Nederland +020 674 4500 Monday - Friday 8:30 AM - 5 PM  New Zealand|New Zealand 0800 446 255 Monday–Friday 11 AM – 8 PM  Nicaragua|Nicaragua 001-877-665-3355 Monday - Friday, 6 AM - 8 PM  Norway|Norge 67 11 68 82 8 AM - 5 PM Monday to Friday  Oman|Oman 968 2456 7922 Sunday-Thursday, 9 AM-5:30 PM  Panama|Panamá 001-800-507-1385 (C&W) 001-866-633-4097 (Clarocom) Monday - Friday, 6 AM - 8 PM  Peru|Perú 0800 50 869 Monday - Friday, 6 AM - 8 PM
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