跳至主要內容
  • 簡單快速地下訂單
  • 檢視訂單及追蹤商品運送狀態
  • 建立並存取您的產品清單
  • 使用「公司管理」來管理您的 Dell EMC 網站、產品和產品層級連絡人。

資料儲存、備份與回復

您的資料是無價之寶。瞭解如何備份與還原您的資料、軟體及作業系統。

推廣內容

SupportAssist OS Recovery
SupportAssist OS Recovery

使用 SupportAssist OS Recovery 備份重要檔案並還原您的作業系統

Dell Digital Delivery
Dell Digital Delivery

瞭解如何下載與 Dell 裝置一起購買的軟體

Dell Digital Locker
Dell Digital Locker

集中一處檢視和管理您的產品、軟體、訂用方案以及授權資訊。

硬碟 (HDD) 與固態硬碟 (SSD)
Dell 電腦的硬碟 (HDD) 或固態硬碟 (SSD) 發生問題?請按照建議的快速步驟來解決 Dell 電腦上的硬碟問題。尋找其他資源的連結,以對硬碟或開機問題進行故障診斷。

影片資源 (英文版)

How to Perform an OS System Restore (With Data Backup)

This video explains how to perform an OS system restore with data backup using the "SupportAssist OS Recovery Tool." The steps include selecting "Restore System," choosing either "Local Restore" or "Cloud Restore," backing up data if necessary, selecting a storage device, confirming the device, selecting the reason for the restore, and clicking "Next" to begin the restore process. Once completed, click "Finish."
How to backup and restore Dell support for Windows 11

This video demonstrates how to backup and restore Dell support for Windows 11.
How to scan your system hardware using SupportAssist for Home PCs

The video explains how to use SupportAssist to scan your system hardware for identifying and resolving hardware issues. You can perform a quick hardware scan, scan a specific hardware component, or scan the entire system. The video demonstrates how to perform a quick hardware scan and submit a support request if an issue is detected. If an issue is detected, an appropriate notification is displayed on the tile and the optimization tiles are disabled. To view the details of the issue detected and create a support request, click Fix Now.

其他資源

SupportAssist for Home PCs
SupportAssist for PCs
使用 SupportAssist 讓 Dell 電腦保持最佳化狀態。
支援資料庫
支援資料庫
存取所有知識庫文章
下載
Dell Download Center
請重新安裝您的軟體,或取得您最新購買的軟體。