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Dell Backup and Recovery Media Request Form (For US and CA Only)
Dell Customers with an active warranty can now request a set of backup discs containing the factory-installed operating system as well as the device drivers and utilities specific to your system.
To proceed with requesting these backup discs, please fill out the request form below and click Submit to continue.

Service Tag *

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Requests are limited to one (1) set of backup discs per system purchased.
The backup discs requested must match the operating system that was factory installed on the original order.

Please note that Dell will provide you the most up to date Resource disc available. This disc contains the latest drivers and diagnostic tools currently being shipped on new systems. Due to the frequent updates, this Resource disc may not have all the drivers needed for your specific system, especially if it is over one (1) year old.

To ensure that you have the correct drivers for your system, we strongly suggest that you download your drivers from our web site.

All Drivers and Downloads for your system can be found at Drivers and Downloads.

How to Restore or Reinstall Microsoft Windows on a Dell Computer

How to use the Dell Support Site to identify and install the drivers for your Dell PC

Dell Software Download center