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The most helpful knowledge articles for your product are included in this section.

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Dell Client Statement on Intel ME/TXE Advisory (INTEL-SA-00086)
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Dell Client Statement on Intel ME/TXE Advisory (INTEL-SA-00086)

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Overview Dell is aware of the IntelĀ® ME/TXE Elevation of Privileges vulnerabilities. Dell is diligently working to update the affected platforms. Firmware update details for these platforms will ...

Last Modified: 21 Oct 2019

Article ID: SLN308237

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Troubleshooting Network Performance Issues on SmartByte-enabled Inspiron Systems
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Troubleshooting Network Performance Issues on SmartByte-enabled Inspiron Systems

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When your SmartByte-enabled Inspiron computer is experiencing slow network performance, perform the following troubleshooting steps in the order they are provided, to determine whether SmartByte ...

Last Modified: 14 Oct 2019

Article ID: SLN309274

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Microprocessor Side-Channel Vulnerabilities (CVE-2017-5715, CVE-2017-5753, CVE-2017-5754): Impact on Dell products
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Microprocessor Side-Channel Vulnerabilities (CVE-2017-5715, CVE-2017-5753, CVE-2017-5754): Impact on Dell products

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CVE ID: CVE-2017-5715, CVE-2017-5753, CVE-2017-5754 Dell is aware of the side-channel analysis vulnerabilities, known as Meltdown and Spectre, affecting many modern microprocessors that were ...

Last Modified: 11 Oct 2019

Article ID: SLN308587

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Dell Help & Support - Application Fails to Launch with 'Failure to Connect to Service' Error Message
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Dell Help & Support - Application Fails to Launch with 'Failure to Connect to Service' Error Message

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Some computers are shipping with an older version of the Dell Help & Support application. When the application is launched, a message stating the application "failed to connect to the service" is ...

Last Modified: 24 Sep 2019

Article ID: SLN308383

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System becomes sluggish or freezing after resuming from sleep
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System becomes sluggish or freezing after resuming from sleep

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If you have certain Dell systems with Western Digital Hard Drives (HDD), through time you may experience the system slowing down, sluggishness or freezing after resuming from sleep (S3). Affected ...

Last Modified: 24 Sep 2019

Article ID: SLN306768


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