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The most helpful knowledge articles for your product are included in this section.

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Inspiron 5488, 5480, 5580, 7380, 7580, 7386, 7586, 7786, Vostro 5481 and 5581 battery capacity may suddenly drop to 1% when operating in cold weather, without an AC adapter
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Inspiron 5488, 5480, 5580, 7380, 7580, 7386, 7586, 7786, Vostro 5481 and 5581 battery capacity may suddenly drop to 1% when operating in cold weather, without an AC adapter

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You may experience a situation where your computer battery capacity suddenly drops to 1% when the computer has a heavy load on it, such as booting up or running a 3D game, even though it actually ...

Last Modified: 24 Sep 2019

Article ID: SLN317504

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Dell Vostro 5481 Usage and Troubleshooting Guide
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Dell Vostro 5481 Usage and Troubleshooting Guide

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Quick Links Getting Started With Your Dell Computer Vostro 5481 Setup, Specifications and Service Manual Find Your Service Tag and Express Service Code Vostro 5481 Drivers and Downloads Warranty & ...

Last Modified: 24 Sep 2019

Article ID: SLN314802

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Fingerprint Sensor and Software Guard Extension Not Working or Not Detected in Device Manager on Select Dell PCs
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Fingerprint Sensor and Software Guard Extension Not Working or Not Detected in Device Manager on Select Dell PCs

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Symptom On select Dell PCs you may notice that the fingerprint sensor and software guard extension may stop working intermittently. You may also notice that the fingerprint sensor and software ...

Last Modified: 16 Sep 2019

Article ID: SLN317797

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How to Find and Activate Microsoft Office 2016 / 2019 / 365 on your Dell System
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How to Find and Activate Microsoft Office 2016 / 2019 / 365 on your Dell System

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Get online support for Microsoft Office 2016/2019/365 installed on your Dell device. Find troubleshooting tip and activation steps for OEM factory installed versions of Microsoft Office. Show all ...

Last Modified: 04 Dec 2019

Article ID: SLN304490

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WD19TB: Reduced connectivity error message reported on boot
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WD19TB: Reduced connectivity error message reported on boot

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The following article deals with providing information about an error message seen on startup when connecting the WD19TB docking station to a USB type-C port that doesn't support Thunderbolt 3 ...

Last Modified: 29 Nov 2019

Article ID: SLN317387


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Featured Video 02 Sep 2013 05:00
Activating Windows 8 (00:01:59)

"The Windows 8 Operating System from Microsoft requires activation before it can be used. If your system is unable to complete activation online, this video will help you to activate your new system directly with Microsoft."