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The most helpful knowledge articles for your product are included in this section.

Dell XPS 13 (9360) Usage and Troubleshooting Guide
Dell XPS 13 (9360) Usage and Troubleshooting Guide

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Quick Links Getting Started with your Dell Computer XPS 13 Setup, Specifications and Service Manual Find your Service Tag and Express Service Code XPS 13 Drivers and Downloads Warranty & Support ...

Last Modified: 09 Aug 2019

Article ID: SLN307327

How to Reset Real Time Clock (RTC) to recover your Dell Portable system
How to Reset Real Time Clock (RTC) to recover your Dell Portable system

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Summary: This article provides information on how to reset the Real Time Clock (RTC) on a Dell Inspiron, Latitude, Precision, Vostro, Alienware, or XPS PC. In certain scenarios resetting the Real ...

Last Modified: 02 Aug 2019

Article ID: SLN304892

How to troubleshoot and resolve common issues with TPM and BitLocker
How to troubleshoot and resolve common issues with TPM and BitLocker

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Table of Contents What is TPM? What is Intel Platform Trust Technology (PTT)? What Dell model computers have a TPM/Intel PTT? How to Change TPM Modes What is BitLocker? Common TPM and BitLocker ...

Last Modified: 30 Jul 2019

Article ID: HOW12395

How to Troubleshoot and Resolve Memory issues with a Dell Notebook PC
How to Troubleshoot and Resolve Memory issues with a Dell Notebook PC

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The following article provides information on what memory issues can be seen and how to troubleshoot them on a Dell notebook PC. Table of Contents: Notebook Memory Troubleshooting Diagnostics

Last Modified: 30 Jul 2019

Article ID: SLN284387

Dell Client Statement on Intel ME/TXE Advisory (INTEL-SA-00086)
Dell Client Statement on Intel ME/TXE Advisory (INTEL-SA-00086)

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Overview Dell is aware of the Intel® ME/TXE Elevation of Privileges vulnerabilities. Dell is diligently working to update the affected platforms. Firmware update details for these platforms will ...

Last Modified: 24 Jul 2019

Article ID: SLN308237


Manuals and Documents

Manuals, documents, and other information for your product are included in this section.


Regulatory Information

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Regulatory Information for your product is included in this section.

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Dell XPS 13-9360Regulatory Model P54GRegulatory Type P54G002

DELL Regulatory and Environmental Datasheet
DELL Regulatory and Environmental Datasheet

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EUROPEAN UNION - CE Declaration of Conformity
EUROPEAN UNION - CE Declaration of Conformity

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Videos

Videos for your product are included in this section.See Video Tutorials

Featured Video 20 Sep 2013 05:00
Troubleshooting Touch Screen Issues in Windows 8 (00:01:46)

Having issues with your touch sensitive device in Windows 8? This video will show you some common steps to troubleshoot, and in many cases, resolve common issues with your touchscreen. Check our knowledge base at dell.com/support for other helpful tips and tricks. Closed captions available in many languages.