ThinOS 9.1.4234 or later to ThinOS 2502 (9.6.1080) Upgrade Image file
Restart required Installed This file was automatically installed as part of a recent update. If you are experiencing any issues, you can manually download and reinstall.This package contains the ThinOS 2502 (9.6.1080) Image file for Dell Wyse 5070, 5470 and 5470 All-In-One Thin Clients, OptiPlex 3000 Thin Client, Latitude 3420, 3440, 5440 and 5450, OptiPlex 5400 All-in-One, OptiPlex All-in-One 7410, and OptiPlex All-in-One 7420. This image is intended for customers who want to upgrade from ThinOS 9.1.4234 or later to ThinOS 2502 (9.6.1080).
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Fixes & Enhancements
- Changed EULA button names in OOBE (Out of Box Experience).
- Updated Device System Information on WMS server.
- Supports On-Screen keyboard.
- Updated the storage structure of logs on the solid state drive.
Read More- Updated Device System Information on WMS server.
- Supports On-Screen keyboard.
- Updated the storage structure of logs on the solid state drive.
Version
2502 (9.6.1080), 2502 (9.6.1080)
Release date
28 Feb 2025
Download Type
Operating Systems
Category
Operating System
Importance
RecommendedDell Technologies recommends applying this update during your next scheduled update cycle. The update contains changes to maintain overall system health. It ensures that the system software remains current and compatible with other system modules (firmware, BIOS, drivers, and software) and may include other new features.
Available formats View Important Information
File Format: Firmware Images
File Name: OS_Web_2502_9.6.1080.zip
File Size: 304 MB
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
To ensure the integrity of your download, please verify the checksum value.
MD5:
b17e5a33faf752fbd7eaaaabaaafa45d
SHA1:
999bec60cd314d085d4087eaa78b9b60c7607022
SHA-256:
1b6c98804c5d4538d80647007b3521e926d46d1d30caee7e1f56107a30e59acc
By downloading, you accept the terms of the Dell Software License Agreement.
Important Information
- From ThinOS 2408, ThinOS is updated to completely follow WMS Security Policy > TLS Security Level (default = 1). If your network environment requires a legacy OpenSSL version, then must change the TLS security level to 0, when updating to ThinOS 9.x 2502. Otherwise, the device can lose its network.
- Do not power off your thin client until the installation is complete.
- If you are using ThinOS 8.6, ensure to upgrade to ThinOS 9.1.6108 first, then upgrade to ThinOS 9.x 2502.
- If you are using ThinOS 9.x that is earlier than 9.1.3129, you must upgrade to ThinOS 9.1.3129 first, then upgrade to ThinOS 2411, and at last upgrade to ThinOS 9.x 2502.
- If you are using ThinOS 9.1.3129 or 9.1.4097, you must upgrade to ThinOS 2411 first, then upgrade to ThinOS 9.x 2502.
- Before upgrading from ThinOS 9.x to later versions, ensure that your system is powered on, and the sleep mode is disabled on the system. If the system has entered the sleep mode, you must send the Wake-on-LAN command through Wyse Management Suite before using any real-time commands. To use the Wake-on-LAN command, ensure that the Wake-on-LAN option is enabled in the BIOS.
- You cannot boot into ThinOS 2502 (9.6.1080) or later versions when you perform the following operations:
1. Disable the onboard Network Interface Card (NIC), Trusted Platform Module (TPM), or Platform Trust Technology (PTT).
2. Clear TPM or PTT.
3. Reset BIOS to factory default settings.
- The upgrade may fail if the event log fails to install. In such an event, reboot the device and upgrade again.
- After upgrading to ThinOS 9.x 2502, all application packages that are released before 2205, Microsoft AVD package that is released before 2311, Zoom AVD, Zoom Citrix, and Zoom Horizon packages are removed automatically and cannot be installed again. You must install the latest application packages.
For more information about the updates, see the Dell ThinOS 9.x 2502 Release Notes at www.dell.com/support.
- Do not power off your thin client until the installation is complete.
- If you are using ThinOS 8.6, ensure to upgrade to ThinOS 9.1.6108 first, then upgrade to ThinOS 9.x 2502.
- If you are using ThinOS 9.x that is earlier than 9.1.3129, you must upgrade to ThinOS 9.1.3129 first, then upgrade to ThinOS 2411, and at last upgrade to ThinOS 9.x 2502.
- If you are using ThinOS 9.1.3129 or 9.1.4097, you must upgrade to ThinOS 2411 first, then upgrade to ThinOS 9.x 2502.
- Before upgrading from ThinOS 9.x to later versions, ensure that your system is powered on, and the sleep mode is disabled on the system. If the system has entered the sleep mode, you must send the Wake-on-LAN command through Wyse Management Suite before using any real-time commands. To use the Wake-on-LAN command, ensure that the Wake-on-LAN option is enabled in the BIOS.
- You cannot boot into ThinOS 2502 (9.6.1080) or later versions when you perform the following operations:
1. Disable the onboard Network Interface Card (NIC), Trusted Platform Module (TPM), or Platform Trust Technology (PTT).
2. Clear TPM or PTT.
3. Reset BIOS to factory default settings.
- The upgrade may fail if the event log fails to install. In such an event, reboot the device and upgrade again.
- After upgrading to ThinOS 9.x 2502, all application packages that are released before 2205, Microsoft AVD package that is released before 2311, Zoom AVD, Zoom Citrix, and Zoom Horizon packages are removed automatically and cannot be installed again. You must install the latest application packages.
For more information about the updates, see the Dell ThinOS 9.x 2502 Release Notes at www.dell.com/support.
Supported Operating Systems
ThinOS
ThinOS PCOIP
Installation instructions
Upgrade ThinOS firmware through Wyse Management Suite:
Prerequisites
- Ensure that you are running ThinOS 9.1.4234 or later version on your thin client.
- Create a group in Wyse Management Suite with a group token.
- The thin client must be registered to Wyse Management Suite.
- Download the ThinOS 2502 (9.6.1080) firmware to upgrade.
Steps
1. Go to the Groups & Configs page and select a group.
2. From the Edit Policies drop-down menu, click ThinOS 9.x. The Configuration Control | ThinOS window is displayed.
3. In the left pane, click Standard.
4. From the Standard menu, expand Firmware, and click OS Firmware Updates.
NOTE: If you cannot locate the OS Firmware Updates option under the Standard tab, use the Advanced tab.
5. Click Browse and select the ThinOS firmware to upload.
6. From the Select the ThinOS Firmware to deploy drop-down menu, select the uploaded firmware.
7. Click Save & Publish.
The thin client downloads the firmware to install and restarts. The firmware version is upgraded.
Notes:
There are chances that the upgrade might fail with event log stating Failed to install. In such an event, you may reboot the device and upgrade again.
For more information about how to install the ThinOS 2502 (9.6.1080) image, see the Dell ThinOS 9.x 2502 Migration Guide at www.dell.com/support.
Prerequisites
- Ensure that you are running ThinOS 9.1.4234 or later version on your thin client.
- Create a group in Wyse Management Suite with a group token.
- The thin client must be registered to Wyse Management Suite.
- Download the ThinOS 2502 (9.6.1080) firmware to upgrade.
Steps
1. Go to the Groups & Configs page and select a group.
2. From the Edit Policies drop-down menu, click ThinOS 9.x. The Configuration Control | ThinOS window is displayed.
3. In the left pane, click Standard.
4. From the Standard menu, expand Firmware, and click OS Firmware Updates.
NOTE: If you cannot locate the OS Firmware Updates option under the Standard tab, use the Advanced tab.
5. Click Browse and select the ThinOS firmware to upload.
6. From the Select the ThinOS Firmware to deploy drop-down menu, select the uploaded firmware.
7. Click Save & Publish.
The thin client downloads the firmware to install and restarts. The firmware version is upgraded.
Notes:
There are chances that the upgrade might fail with event log stating Failed to install. In such an event, you may reboot the device and upgrade again.
For more information about how to install the ThinOS 2502 (9.6.1080) image, see the Dell ThinOS 9.x 2502 Migration Guide at www.dell.com/support.
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