Dell Help & Support Application

AUTO INSTALLED This file was automatically installed as part of a recent update. If you are experiencing any issues, you can manually download and reinstall.
Dell Help & Support is preinstalled on new Dell Inspiron, XPS devices that are running Windows 10/8.1 and using Japanese; Chinese Simplified; Spanish; French; German; English; Br Portuguese as the default system language.

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My Dell Help & Support helps you start using your Dell quickly and easily with step-by-step guides, videos, system information and support. Plus, with detailed help and troubleshooting articles, Dell Help & Support makes solving minor issues a breeze.

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Easily access your system details, service tag, warranty status and more.

Find the best download for your system

Please enter your product details to view the latest driver information for your system

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Fixes & Enhancements

Dell Help & Support initial release to support Windows 10/8.1
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2.0.363.0, A00

Release date

18 Aug 2015

Download Type





Dell Technologies recommends reviewing this update to determine if it applies to your system. The update contains changes that impact only certain configurations or provides new features that may or may not apply to your environment.
Available formats View Important Information

File Format: Update Package for MS Windows 32-Bit
File Name: Application_7R1P1_WN32_2.0.363.0_A00.EXE
File Size: 97.49 MB
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
Dell Update Packages (DUP) in Microsoft Windows 32bit format have been designed to run on Microsoft Windows 64bit Operating Systems. Dell Update Packages (DUP) in Microsoft Windows 64bit format will only run on Microsoft Windows 64bit Operating Systems. When selecting a device driver update be sure to select the one that is appropriate for your operating system.
To ensure the integrity of your download, please verify the checksum value.

By downloading, you accept the terms of the Dell Software License Agreement.

Additional details

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To install Dell Help & Support, make sure that your device meets the minimum system requirements.
Minimum System Requirements
- Operating System: Windows 10/8.1
- Processor: 1 gigahertz (GHz) or faster
- System Memory (RAM): 1 gigabyte (GB) (32-bit) or 2 GB (64-bit)
- Hard disk space: 16 GB (32-bit) or 20 GB (64-bit)
- Display: 1024x768 screen resolution, 16-bit mode
- Administrator rights
Windows 8.1, 32-bit
Windows 8.1, 64-bit
Windows 10, 32-bit
Windows 10, 64-bit
My Dell Learning Center
To install Dell Help & Support

Download Dell Help & Support and then run the Setup Program.
If you're prompted to allow the program to make changes to your computer, click Yes.
The Dell Help & Support Setup Program will appear and guide you through the installation process.

To open Dell Help & Support , click Start, type Dell Help & Support in the search box and then click the My Dell Help & Support icon.

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