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Top Solutions

The most helpful knowledge articles for your product are included in this section.

How to Troubleshoot Slow Performance Issues

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This article provides information about how to troubleshoot and resolve slow performance issues with your Dell computer.

Article ID: 000178928

Article Type : Solution

Keyboard Usage and Troubleshooting Guide

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When your Dell keyboard is not working as it should, refer to the information in this article to help resolve your issue.

Last Modified: 04 Aug 2021

Article ID: 000131432

Article Type : Solution

Dell Computer Does Not Turn On or Boot Into Windows

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Is your Dell computer not turning on? Learn how to identify the symptoms of power, post, video, or boot-related problem on your Dell desktop, all-in-one, or laptop. Find links to common troubleshooting guides to help recover your Dell computer.

Last Modified: 30 Jul 2021

Article ID: 000130881

Article Type : Solution

How to Troubleshoot Overheating, Shutdown, or Thermal Issue on a Dell Computer

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This article provides information about how to troubleshoot and resolve overheating, thermal, intermittent shutdown and other heat-related performance issues on a Dell computer. Computers can restart, shutdown, or have performance issues due to excessive heat.

Last Modified: 29 Jul 2021

Article ID: 000130867

Article Type : Solution

PXE boot DHCP server requirements for Dell XPS, OptiPlex, Latitude, Precision computers shipping after 2019

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The following article provides information about reports of a PXE boot issue on the latest computers from Dell. It is an issue where the DHCP server is sending out the older undionly.kpxe file as our new computers no longer support legacy boot. This file can prevent the server from accessing the IP address of the new Dell XPS, Latitude, OptiPlex, or Precision device.

Last Modified: 21 Jul 2021

Article ID: 000124383

Article Type : Solution


Manuals and Documents

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Videos

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Featured Video 18 Sep 2020 02:53

Optiplex 7070 Ultra: Adjustable Stand Setup (00:01:25)

How to setup up the Optiplex Ultra using an adjustable stand.