Seagate PAL9 for model number(s) ST12000NM002J, ST14000NM002J, ST16000NM002J, ST18000NM002J.

AUTO INSTALLED This file was automatically installed as part of a recent update. If you are experiencing any issues, you can manually download and reinstall.
This package contains firmware version PAL9 for Seagate drives (vendor model numbers ST12000NM002J, ST14000NM002J, ST16000NM002J, ST18000NM002J).
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Fixes & Enhancements

Fixes:
-Fix an issue where background scan can be deferred extensively
-Fix an issue that can cause assert condition while servicing certain low priority commands
-Fix an issue that can result in format corrupt
-Fix an issue where FW download can fail with ACCESS_DENIED error
-Fix an issue that can cause random read performance degradation after pulling drive logs
-Fix issues that can cause drive-not-ready
-Fix issues that can cause command timeout
-Fix issues that can cause assert condition
-Fix issues that can cause drive hang condition
-Fix issues that can cause IOEDC error"
Read More

Version

PAL9, A00

Release date

14 Jun 2023

Download Type

Firmware

Category

Storage

Importance

Recommended
Dell Technologies recommends applying this update during your next scheduled update cycle. The update contains changes to maintain overall system health. It ensures that the system software remains current and compatible with other system modules (firmware, BIOS, drivers, and software) and may include other new features.
Available formats View Important Information
File Format: Update Package for MS Windows 64-Bit.
File Name: Serial-ATA_Firmware_RWJHJ_WN64_PAL9_A00_01.EXE
File Size: 11.85 MB
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
Dell Update Packages in native Microsoft Windows 64-bit format do not require that Microsoft WOW64 be installed on the Microsoft Windows Server.
To ensure the integrity of your download, please verify the checksum value.
MD5:
a9a27af3508ed90eba6daeb3e3bb4c2a
SHA1:
af31073770fe93e205d8de420e24cdbacb563f08
SHA-256:
6428b438d76d0cd224fbaf00cdc958b6b6c2eccc6f58551e0684f28487ed9b97
File Format: A GnuPG file which contains a cryptographic signature
File Name: Serial-ATA_Firmware_RWJHJ_LN64_PAL9_A00_01.BIN.sign
File Size: 226 Bytes
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
The GnuPG signature for Red Hat Linux Update Package can be used to authenticate Dell's identity in the correlated Red Hat Linux Update Package.
To ensure the integrity of your download, please verify the checksum value.
MD5:
d3e4e55911ccd5e88f63e5f1c75dee6a
SHA1:
e3041548f2d9a4180eb98241c1002322a928ed80
SHA-256:
4fb87869dbee4962e681063e81595f2a32f62cb7249809390c1ab244c901ad92
File Format: Update Package for Red Hat Linux
File Name: Serial-ATA_Firmware_RWJHJ_LN64_PAL9_A00_01.BIN
File Size: 7.44 MB
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
Dell Update Packages for Linux can be used as stand-alone applications that ensure that specific validation criteria are met, then apply an update.
Note: Update Packages for Linux are open source. See the Dell Update Packages for Linux Readme for details.
To ensure the integrity of your download, please verify the checksum value.
MD5:
567f22abf4cf6989e35f474c3fe7df08
SHA1:
43a04ff1a07bbecadc2817226472ed197d3e651f
SHA-256:
1ab8315bded13eb221d61a696cc6fc2e997bcd4482e55315d66233da440597b3

By downloading, you accept the terms of the Dell Software License Agreement.

Additional details

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This update will not run if any of the following conditions exist
1. Any Virtual Disk that is not optimal.
2. A RAID container that is performing a Background Initialization or Consistency Check.
3. A Rebuild, Resync, or copyback function is taking place.
4. A RAID set that is Partially Degraded or in a Degraded state.

This update will run on drives remaining in a RAID set that is in a Offline state.

There is an architectural constraint with Dell DUP HDD firmware update utility, related to system memory utilization, which is typically encountered on systems with minimal system memory, memory-intensive configurations, multiple RAID controllers, or memory-intensive applications. This issue is typically reported as - The operation was not successful because the device buffer write has failed. And will result in an aborted attempt to update firmware on the identified HDD. Error codes associated with this failure mode include 8009 and 8017. Once an error is detected, the update session is aborted. There is no data integrity or data availability risk associated with this issue. Subsequent attempts to update the HDD firmware may succeed, particularly if system resources are freed up.
Novell SuSE Linux ES 11
Windows Server 2008 x64
Suse Linux ES 10
Linux
Windows Server 2012
Not Applicable
Red Hat® Enterprise Linux 6
Red Hat® Enterprise Linux 7
Red Hat® Ent Linux 5
Red Hat® Enterprise Linux 8
Red Hat Enterprise Linux 9
Windows Storage Server 2012 R2
Novell SuSE Linux ES 10
SuSE Linux Desktop 11
SUSE Linux ES 12
SuSE Linux ES 15
Windows Server 2012 R2
Windows Server 2008 x86
Windows Server 2003
Windows Server 2019 LTSC
Windows Server 2022 LTSC
Windows Server 2008 R2
Windows Storage Server 2012
Windows Server 2016
Windows Server 2003 x64
EC STX EvansBP, 6Gbps SATA, HDD, 3.5, 7.2K, 512e, ISE Model Number: ST12000NM002J-2TY133 Regulatory Model Number: STL014 Vendor PN: 2TY133-136
EC STX EvansBP, 6Gbps SATA, HDD, 3.5, 7.2K, 512e, ISE Model Number: ST14000NM002J-2TX133 Regulatory Model Number: STL014 Vendor PN: 2TX133-136
EC STX EvansBP, 6Gbps SATA, HDD, 3.5, 7.2K, 512e, ISE Model Number: ST16000NM002J-2TW133 Regulatory Model Number: STL014 Vendor PN: 2TW133-136
EC STX EvansBP, 6Gbps SATA, HDD, 3.5, 7.2K, 512e, ISE Model Number: ST18000NM002J-2TV133 Regulatory Model Number: STL014 Vendor PN: 2TV133-136
Dell Update Package instructions for Windows Dup:
1. Click the "Download Now" link to download the file.
2. When the File Download window appears, click "Save" to save the file to your hard drive.
Installation
1. Browse to the location where you downloaded the file and double-click the new file.
2. Read over the release information presented in the dialog window.
3. Download and install any prerequisites identified in the dialog window before proceeding.
5. Click the Install button.
6. Follow the remaining prompts to perform the update.

Dell Update Package instructions for Linux DUP (RHEL/SLES/Ubuntu):
1. Click the "Download Now" link to download the file.
2. When the File Download window appears, click "Save" to save the file to your hard drive.
Installation
1. Browse to the location where you downloaded the file and run the update by executing
"./Serial_ATA_ Firmware__LN__A00.BIN " from the shell.
2. Read over the release information presented in the dialog window.
3. Download and install any prerequisites identified in the dialog window before proceeding.
5. Click the Install button.
6. Follow the remaining prompts to perform the update.

GnuPG Signature of Dell Update Package Instructions:

Download the latest GnuPG Signature of Dell Update Package from support.dell.com.

1. Browse to the location where you downloaded the file.
2. Read over the release information presented in the dialog window.
Installation
1. Import the Dell public key. (You only need to do this once on your system.)
2. Verify the Dell Update Package by using its signature file, Serial_ATA_ Firmware__LN__A00.BIN .

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