Do not turn off your computer or disconnect from the power source while updating the BIOS as this could harm your computer. During the update, your computer will restart and you may briefly see a black screen.

Before updating, please read the installation instructions and important information noted below.

Dell XPS 8960 System BIOS

Restart required AUTO INSTALLED This file was automatically installed as part of a recent update. If you are experiencing any issues, you can manually download and reinstall.
This package contains the Dell system BIOS update. BIOS is a firmware package that is embedded on a small memory chip on the system board. It controls the keyboard, monitor, disk drives, and other devices. This update addresses the Dell Security Advisories (DSA). A security advisory is a statement when a security vulnerability impacts a product, and a remedy is available for the vulnerability.
To view all drivers for your XPS 8960, go to Drivers and downloads.
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XPS8960_2.12.0_x64.exe | 14.19 MB
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This is a large file. Depending on your connection speed, it may take some time to download.
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File Format: CPG BIOS Executable for Windows/DOS
File Name: XPS8960_2.12.0_x64.exe
File Size: 14.19 MB
Format Description
This file format consists of a BIOS executable file. The Universal (Windows/MS DOS) format can be used to install from any Windows or MS DOS environment.
To ensure the integrity of your download, please verify the checksum value.
MD5:
1d17ef80979c0ab04899342f5b4ffe21
SHA1:
a3c61ac41bd5d241a465418bae9f060b8acd6fb9
SHA-256:
44186ccbf06ce4a8678116e4506ddd9821584f9af090a90781e4502ef614ea03

Find more updates. Use SupportAssist to find all the latest driver updates for your device.

Fixes & Enhancements

- This release contains security updates as disclosed in the Dell Security Advisories DSA-2024-373 and DSA-2024-354. For more information, see Dell Security Advisories and Notices.
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Version

2.12.0, 2.12.0

Release date

22 Oct 2024

Download Type

System BIOS

Category

BIOS

Importance

Critical
Dell Technologies highly recommends applying this important update as soon as possible. The update contains critical bug fixes and changes to improve functionality, reliability, and stability of your Dell system. It may also include security fixes and other feature enhancements.
View Important Information
File Format: BIOS Recovery Image File
File Name: BIOS_IMG.rcv
File Size: 27.06 MB
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
This file format consists of a BIOS Recovery image file. This file is used for the System BIOS Recovery process to recover a system from a corrupted BIOS.
To ensure the integrity of your download, please verify the checksum value.
MD5:
4cc344c295b63a136f89d3f59e89da08
SHA1:
066e966b84d18411891916863c26476987f1d080
SHA-256:
bb1d34ee699a45aa97535f04b6f91df5be3f4550afabb7790d3b2586b2c0c190

By downloading, you accept the terms of the Dell Software License Agreement.

Additional details

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BIOS updates take no more than 5 minutes to be installed on your system. You can install the updates in the background while using the system.
2.13.010 Jan 2025
2.11.026 Sep 2024
2.9.116 Aug 2024
2.8.007 Aug 2024
2.7.001 Jul 2024
2.6.009 May 2024
2.5.015 Apr 2024
2.4.008 Mar 2024
2.3.008 Jan 2024
1.4.008 Dec 2023
1.1.007 Jul 2023
1.0.411 Apr 2023
1.0.314 Mar 2023
1.0.102 Mar 2023
Tracer 8960
Updating the BIOS from BIOS Boot Menu (independent of operating system)

Note 1: Before updating the BIOS, ensure that you suspend BitLocker encryption on a BitLocker-enabled system. If BitLocker is not enabled on your system, you can ignore this step. For information about how to disable BitLocker, see How to Enable or Disable BitLocker with TPM in Windows at support.dell.com.
Note 2: Do not turn off the power or interrupt the BIOS update process during the update.
Note 3: Your system requires a restart after installing the BIOS. The restart can be deferred but must be completed to ensure that the update is installed.

Installation
1. Copy the downloaded file to a USB drive. You do not need a bootable USB drive.
2. Insert the USB drive into any USB port.
3. Power on the system.
4. At the DELL logo screen, press F12 to access the one-time boot menu.
5. Select BIOS Flash Update in the Other Options section.
6. Click the ... button to browse the USB drive to locate the downloaded file.
7. Select the file and click Ok.
8. Verify the existing system BIOS information and the BIOS update information.
9. Click Begin Flash Update.
10. Review the Warning message and click Yes to proceed with the update.
The system restarts and displays a Flash Progress bar at the Dell logo screen. The system restarts again when the Flash update is complete.

Need help with BIOS issues?

Find a solution in Dell's BIOS troubleshooting and usage guide.

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