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Top Solutions

The most helpful knowledge articles for your product are included in this section.

Two versions of Alienware Command Center appear after installing a new Alienware peripheral

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Description After connecting one or more Alienware peripherals (mouse, keyboard, headset) from 2016 to present, Alienware Command Center 5.x will be automatically installed on your system. If your ...

Last Modified: 18 Sep 2020

Article ID: SLN320603

Maximizing your Gaming Performance

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Optimize your System using SupportAssist Duration: 00:32 Closed captions: English only Dell gaming laptops and desktops are capable of rendering the incredible visuals that many modern games are ...

Last Modified: 10 Sep 2020

Article ID: SLN306723

Alienware System Overheats or Shuts Down

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Description High performance systems require proper cooling to keep up with your needs. This article walks you through best practices and basic troubleshooting for overheating problems. Supported ...

Last Modified: 08 Sep 2020

Article ID: SLN114853

Mouse Usage and Troubleshooting Guide

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When your Wired USB, Wireless USB, or Bluetooth® mouse is not working as it should, refer to the expanding section below that best matches the issue that you are having and follow the instructions.

Last Modified: 02 Sep 2020

Article ID: SLN305030

Alienware AlienFX Supported Games

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Description Alienware AlienFX supports custom light effects from several game titles. This article provides a complete list of Alien FX supported game titles. Supported Systems: All Alienware Systems

Last Modified: 26 Aug 2020

Article ID: SLN320411


Manuals and Documents

Manuals, documents, and other information for your product are included in this section.


Regulatory Information

Regulatory Information for your product is included in this section. Learn More

Dell Alienware Aurora R7Regulatory Model D23MRegulatory Type D23M002

DELL Regulatory and Environmental Datasheet
DELL Regulatory and Environmental Datasheet

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Dell Alienware Aurora R7Regulatory Model D23MRegulatory Type D23M002

EUROPEAN UNION - CE Declaration of Conformity
EUROPEAN UNION - CE Declaration of Conformity

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Videos

Videos for your product are included in this section.See Video Tutorials

Troubleshooting Audio Issues in Windows 8 or Windows 10 146 Sound not working on your computer? Watch this video for help in locating the source of the issue, and troubleshooting the most common causes in Windows 8, Windows 8.1 and Windows 10. Closed captions available in many languages.
Featured Video 10 Jul 2020 08:10
Troubleshooting Audio Issues in Windows 8 or Windows 10 (00:02:26)

Sound not working on your computer? Watch this video for help in locating the source of the issue, and troubleshooting the most common causes in Windows 8, Windows 8.1 and Windows 10. Closed captions available in many languages.