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Top Solutions

The most helpful knowledge articles for your product are included in this section.

Keyboard Usage and Troubleshooting Guide

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When your Wired USB, Wireless USB or Bluetooth® keyboard is not working as it should, refer to the expanding section below that best matches the issues that you are having and follow the ...

Last Modified: 01 Jul 2020

Article ID: SLN305029

Mouse Usage and Troubleshooting Guide

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When your Wired USB, Wireless USB, or Bluetooth® mouse is not working as it should, refer to the expanding section below that best matches the issue that you are having and follow the instructions.

Last Modified: 16 Jun 2020

Article ID: SLN305030

PCIe Slot 3 Does not Recognize USB 3.0 Card on Alienware AURORA R8 and R9 Systems

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Symptom The PCIe slot 3 on Alienware Aurora R8 and R9 systems fails to recognize the USB 3.0 card. This issue is noticed if the remapping function of PCIe slot 3 does not work. Affected systems

Last Modified: 08 Jun 2020

Article ID: SLN320416

Clear the BIOS Settings on Alienware Systems

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Description Your system BIOS (Basic Input Output System) software is stored in a chip on your system’s motherboard know as the CMOS. The BIOS controls multiple settings of your system’s integrated ...

Last Modified: 27 May 2020

Article ID: SLN319647

Maximizing your Gaming Performance

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Dell gaming laptops and desktops are capable of rendering the incredible visuals that many modern games are known for. However, new games are constantly pushing the envelope when it comes to ...

Last Modified: 23 Apr 2020

Article ID: SLN306723


Manuals and Documents

Manuals, documents, and other information for your product are included in this section.


Regulatory Information

Regulatory Information for your product is included in this section. Learn More

Dell Alienware Aurora R8Regulatory Model D23MRegulatory Type D23M002

DELL Regulatory and Environmental Datasheet
DELL Regulatory and Environmental Datasheet

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Dell Alienware Aurora R8Regulatory Model D23MRegulatory Type D23M002

EUROPEAN UNION - Declaration of Conformity
EUROPEAN UNION - Declaration of Conformity

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Videos

Videos for your product are included in this section.See Video Tutorials

Troubleshooting Audio Issues in Windows 8 or Windows 10 146 Sound not working on your computer? Watch this video for help in locating the source of the issue, and troubleshooting the most common causes in Windows 8, Windows 8.1 and Windows 10. Closed captions available in many languages.
Featured Video 10 Jul 2020 08:10
Troubleshooting Audio Issues in Windows 8 or Windows 10 (00:02:26)

Sound not working on your computer? Watch this video for help in locating the source of the issue, and troubleshooting the most common causes in Windows 8, Windows 8.1 and Windows 10. Closed captions available in many languages.