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Top Solutions

Alienware Command Center Closes Randomly

Description Alienware Command Center suddenly closes when going to the AlienFX tab and selecting the keyboard from the devices. The issue is observed on systems with Alienware Command Center ... Read more

Alienware System Overheats or Shuts Down

Description High performance systems require proper cooling to keep up with your needs. This article walks you through best practices and basic troubleshooting for overheating problems. Supported ... Read more

Keyboard Lights not Working on Alienware Laptops

Symptom The keyboard light on your Alienware laptop stops working after installing or updating Alienware Command Center. Also, a Keyboard HID device shows missing from device manager. Affected ... Read more

Alienware m15 and Alienware m17 (R2 and R3) Indent on venting cover under the C cover

Description The following article provides information about an indent on the screen bezel. This Indent is on purpose and is part of the systems design. Affected Systems: Alienware M15 R2 Notebook Read more

ALIENWARE M15 R2 / ALIENWARE M17 fails the OS reinstallation with Dell SupportAssist OS recovery

Symptom Dell SupportAssist OS Recovery fails to reinstall the operating system on Alienware m15 R2 and m17. The system may freeze or hang with a black screen before or after completing POST. This ... Read more

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