Top Solutions

The most helpful knowledge articles for your product are included in this section.

How to Run a Diagnostic Test Using SupportAssist

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This article provides instructions on how to run hardware diagnostics using SupportAssist on a Dell computer.

Last Modified: 20 SEP 2022

Article ID: 000198182

Article type: How To

Install of SupportAssist OS Recovery Causing Data Loss

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SupportAssist for home PCs and SupportAssist OS Recovery (SAOS) have recently launched a new feature that allows for installing SAOS on users’ machines that qualify via SA 3.9. This issue has resulted in some customers ending up contacting support regarding data loss on their PC’s because partitions that housed the data are now in an inaccessible state.

Last Modified: 20 SEP 2022

Article ID: 000187311

Article type: Solution

How to Identify the Dell SupportAssist OS Recovery Version

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This article discusses how to verify the Dell SupportAssist OS Recovery Version.

Last Modified: 20 SEP 2022

Article ID: 000197387

Article type: How To

Restore your Computer Using SupportAssist OS Recovery

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SupportAssist OS Recovery environment consists of tools to repair or reset the operating system, backup files, and diagnose hardware issues.

Last Modified: 20 SEP 2022

Article ID: 000177401

Article type: Solution


Manuals and Documents

Manuals, documents, and other information for your product are included in this section.

SupportAssist for Home PCs Version 3.11.4 Release Notes

Publish date: 23 JUN 2022
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Publish date: 23 JUN 2022

SupportAssist for Home PCs Version 3.11.4 User’s Guide

Publish date: 23 JUN 2022
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Publish date: 23 JUN 2022

SupportAssist for Home PCs Version 3.10.4 Release Notes

Publish date: 23 NOV 2021
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Publish date: 23 NOV 2021

SupportAssist for Home PCs Version 3.10.4 User’s Guide

Publish date: 22 NOV 2021
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Publish date: 22 NOV 2021

SupportAssist for Home PCs Version 3.10.3 Release Notes

Publish date: 26 AUG 2021
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Publish date: 26 AUG 2021

SupportAssist for Home PCs Version 3.10.3 User’s Guide

Publish date: 26 AUG 2021
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Publish date: 26 AUG 2021

Regulatory Information

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No regulatory information exists for this product.


Videos

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