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The most helpful knowledge articles for your product are included in this section.

How to Troubleshoot Dell Laptop Battery Issues
How to Troubleshoot Dell Laptop Battery Issues

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Learn how to optimize the battery life, troubleshoot and resolve battery issues, run a diagnostic on a laptop battery and answers to some frequently asked questions about Dell laptop batteries.

Last Modified: 27 Sep 2019

Article ID: SLN292953

How to Reset Real Time Clock (RTC) to recover your Dell Portable system
How to Reset Real Time Clock (RTC) to recover your Dell Portable system

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Summary: This article provides information on how to reset the Real Time Clock (RTC) on a Dell Inspiron, Latitude, Precision, Vostro, Alienware, or XPS PC. In certain scenarios resetting the Real ...

Last Modified: 27 Sep 2019

Article ID: SLN304892

Inspiron 5583, 5584, Latitude 3500 may display a gray image, a white horizontal line at the bottom, or a flickering image
Inspiron 5583, 5584, Latitude 3500 may display a gray image, a white horizontal line at the bottom, or a flickering image

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You may experience a situation where your computer has an intermittent issue where the screen displays a gray image, a white horizontal line at the bottom, or a flickering image. To help resolve ...

Last Modified: 24 Sep 2019

Article ID: SLN316838

Dell Laptop Battery - Frequently Asked Questions
Dell Laptop Battery - Frequently Asked Questions

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Learn about batteries on a Dell laptop PC. Find answers to common questions like charging, discharging, warranty status, battery health, battery maintenance, etc. Note: Like most laptops, Dell ...

Last Modified: 21 Sep 2019

Article ID: SLN128667

System locks up, freezes or an error occurs.
System locks up, freezes or an error occurs.

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Table of Contents: System locks up or freezes Search for Error Codes Run a Computer Diagnostic Run Routine System Maintenance Update Drivers and BIOS Check Air Vents Check Safe Mode for symptoms

Last Modified: 22 Oct 2019

Article ID: SLN129591


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Featured Video 08 Aug 2019 01:17
How to Find Your Service Tag (00:00:22)

Your service tag uniquely identifies your system. Here's how to find it on laptop, desktop and all-in-one (AiO) systems. For more eSupport video visit dell.com/supportvideo.