Dell Data Protection | Security Tools

This package provides DDP | Security Tools Application and is supported on Tablet, Precision, OptiPlex and Latitude models running the following Windows Operating System: Windows 7, Windows 8 and Windows 8.1.

Fixes & Enhancements

-Not Applicable.

-Preboot Authentication (PBA) with password is now supported on Windows 8 and Windows 8.1 on select Dell UEFI computers with qualified Opal Compliant SEDs.
-Secure Boot is now supported with the Encryption client and Security Tools on select Dell UEFI computers running Windows 8 and Windows 8.1 with qualified Opal Compliant SEDs.
-Manual entry One-time Password (OTP) is now supported for Windows logon and recovery of access to computers running Security Tools.
-On Dell Venue tablets, after the Enrollment Wizard is launched, the on-screen keyboard can now be opened by tapping the keyboard icon in the Wizard or the keyboard system tray icon.
-On computers with Intel Rapid Start, the hibernation partition no longer has to be removed in order for the SED management client/Security Tools to function properly.


Version, A11


Dell Data Security

Release date

26 Jan 2015

Last Updated

28 Jul 2015


Available formats

File Format: Application
File Name:
Download Type: HTTP
File Size: 546.24 MB
Format Description:
To ensure the integrity of your download, please verify the checksum value.

By downloading, you accept the terms of the Dell Software License Agreement.

Windows 7, 32-bit
Windows 7, 64-bit
Windows 8, 32-bit
Windows 8, 64-bit
Windows 8.1, 32-bit
Windows 8.1, 64-bit
Dell Data Protection | Security Tools
Completely uninstall any prior versions of DDP|Access (if previously installed on the computer).

1.Click Download File, to download the file.
2. When the File Download window appears, click Save or Save this program to your hard drive.

1. Browse to the location where you downloaded the file and double-click the new file.
2. Follow the remaining prompts to perform the update.
-On a UEFI laptop computer with the PBA activated, when the computer is docked or attached to an external monitor, the laptop lid must remain open in order for the PBA to function properly.
-Password Manager does not support Google Chrome v35 and later, due to a change in the way Chrome handles extensions.
-During an update to Intel Rapid Storage Technology Drivers, the self-encrypting drive may become undetectable. To resolve this issue, reboot the computer a second time after the update has been applied.
-During installation and the post-installation restart, if an external drive is removed from the computer, the computer will not reboot. To work around this issue, shut down the computer and reconnect the external drive. Power on the computer. The computer will boot normally.
-On a computer with multiple users the Windows Power Option, Require a password on wakeup, must be enabled. If this option is not enabled, when the computer resumes from hibernation, it resumes in the user account in which hibernation occurred. This behavior is typical of Windows hibernation.
-Password Manager does not support importing credentials from Internet Explorer 10 and 11 (because the interface is not published by Microsoft).
-On computers running ActivClient 7, single sign-on may not function properly. Also, multiple smart card icons may display in the Windows credential provider screen.
-After activating Preboot Authentication on a UEFI computer, when the computer resumes from hibernation for the first time following PBA activation, the process becomes a cold boot. After the first hibernation, the computer resumes from
hibernation normally. To work around this issue, restart the computer a second time after PBA activation.
-When Preboot Authentication is activated on a computer with more than one user and with only fingerprint authentication enabled, if two or more users enroll with the same fingerprint, at authentication for second and subsequent users an error message may display, The fingerprint is not verified. However, the first user is able to
authenticate successfully.
-Eikon external fingerprint readers do not function properly on Windows 8.1 without the latest drivers. To work around this issue, when using an external fingerprint reader, download and install the latest drivers required for your specific reader.

Drivers help and tutorials