Need TPM Support?

For additional helpful information, please refer to our Knowledge Base. View article.

Dell TPM 2.0 Firmware Update Utility

Restart required Installed This file was automatically installed as part of a recent update. If you are experiencing any issues, you can manually download and reinstall.
This package contains the Dell TPM 2.0 Update Firmware for Dell Latitude, OptiPlex, Precision and XPS systems. It is supported on Windows 7 (64-bit), Windows 8.1 (64-bit), Windows 10 (64-bit), Windows Server 2008 R2 (64-bit), Windows Server 2012 R2 (64-bit), and Windows Server 2016 (64-bit) operating systems.
Recommended

Check compatibility

Enter your Dell Service Tag or model

Want to look up your product? Enter a product identifier. Show me how

This driver is not compatible

This driver is not applicable for the selected product. Choose another product to re-enter your product details for this driver or visit the Product Support page to view all drivers for a different product.

Find more updates. Use SupportAssist to find all the latest driver updates for your device.

Fixes & Enhancements

Fixes:
- Fixed the issue where the TPM firmware update does not initiate when silent install option is enabled

Enhancements:
- Not Applicable.
Read More

Version

7.2.0.2_V1, A01

Release date

04 Jun 2019

Download Type

Firmware

Category

Security

Importance

Recommended
Dell Technologies recommends applying this update during your next scheduled update cycle. The update contains changes to maintain overall system health. It ensures that the system software remains current and compatible with other system modules (firmware, BIOS, drivers, and software) and may include other new features.
Available formats

File Format: CPG BIOS Executable for Windows/DOS
File Name: DELLTPM_NPCT750_20_7.2.0.2_V1_64.exe
File Size: 1.07 MB
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
This file format consists of a BIOS executable file. The Universal (Windows/MS DOS) format can be used to install from any Windows or MS DOS environment.
To ensure the integrity of your download, please verify the checksum value.
MD5:
1346e0c83d8306159b3360a435ecbfda
SHA1:
e9203e98c40135f96b188fcf765091cf691d9bc4
SHA-256:
e5b01f9a041a29075de27a83a5af068f8c0d5c136a0456bf9c6677d587a8d245

By downloading, you accept the terms of the Dell Software License Agreement.

Additional details

Show All | Hide All
Note 1: You will need to provide a bootable DOS USB key. This executable file does not create the DOS system files.
Note 2: Before updating the BIOS, ensure that you suspend BitLocker encryption on a BitLocker-enabled system. If BitLocker is not enabled on your system, you can ignore this step.
Note 3: The TPM must be ON and Enabled in BIOS Setup, and the TPM must not be owned. If the TPM is owned, go to BIOS Setup and clear the TPM before proceeding. You may need to run TPM.msc to reinitiate the TPM under Windows OS.
Note 4: When the TPM ownership is cleared, some operating system will automatically take ownership of the TPM on the next boot (TPM AutoProvisioning). This feature will need to be disabled in the OS to proceed with the update.

Dell TPM Update Utility for Windows/DOS

Download
1. Click Download File, to download the file.
2. When the File Download window appears, click Save to save the file to your hard drive.

Clear the TPM (See Notes 2, 3 and 4)
1. Before running the TPM update utility, clear the TPM Owner.

Disable TPM Auto Provisioning in Windows (See Note 4)
1. Boot to Windows
2. Launch the PowerShell Command window in Administrator mode
3. At the Powershell command prompt, execute the command:
> Disable-TpmAutoProvisioning
4. Confirm the following results:
- AutoProvisioning: Disabled
5. Reboot the system, to BIOS Setup by pressing F2.
6. Navigate to Security > TPM 1.2/2.0 Security.
7. Click the Clear checkbox and select Yes at the prompt to clear the TPM settings. (You can skip it if the item is grayed out)
8. Click Exit to save changes.
9. Reboot system to Windows.
10. Confirm the TPM is not owned. The TPM should no longer be automatically provisioned by Windows.
11. When the TPM update is finished, launch the PowerShell command in Administrator mode to re-enable the auto provisioning.
> Enable-TpmAutoProvisioning
12. Confirm the following results:
- AutoProvisioning: Enabled

Run the TPM update utility from Windows environment
1. Browse to the location where you downloaded the file and double-click the new file.
2. Windows System will auto restart and update the TPM during the system startup.
3. When the TPM update is finished, the system will auto reboot to take effect.

Run the TPM update utility from DOS environment, with Legacy Boot mode (Non-Windows users)
1. Copy the downloaded file to a bootable DOS USB key.
2. Power on the system, then Press F12 key and Select USB Storage Device and Boot to DOS prompt.
3. Run the file by typing copied file name where the executable is located.
4. DOS system will auto restart and update the TPM during the system startup.
5. When the TPM update is finished, the system will auto reboot to take effect.

Run the BIOS update utility from DOS environment if UEFI Boot Mode (Non-Windows users)
1. Copy the downloaded file to a bootable DOS USB key.
2. Power on the system, then go to BIOS Setup by pressing F2 and go to General > Boot Sequence > Boot List Option.
3. Change UEFI to Legacy of Boot List Option.
4. Click Apply, click Exit to save changes and reboot system.
5. Press F12, then Select USB Storage Device and Boot to DOS prompt.
6. Run the file by typing copied file name where the executable is located.
7. When the TPM update is finished, the system will auto reboot to take effect.
8. Go to BIOS Setup by pressing F2 and go to General > Boot Sequence > Boot List Option.
9. Change Legacy to UEFI Boot Option.
10. Click Apply, click Exit to save changes and reboot system.

Drivers help and tutorials