Enter your Service Tag
Enter your Product ID

Top Solutions

The most helpful knowledge articles for your product are included in this section.

Dell Help & Support - Application Fails to Launch with 'Failure to Connect to Service' Error Message
Dell Help & Support - Application Fails to Launch with 'Failure to Connect to Service' Error Message

pop-up-arrow-corner View Page

Some computers are shipping with an older version of the Dell Help & Support application. When the application is launched, a message stating the application "failed to connect to the service" is ...

Last Modified: 24 Sep 2019

Article ID: SLN308383

Certain systems may halt at POST screen (Dell Logo) due to HDD partition problem
Certain systems may halt at POST screen (Dell Logo) due to HDD partition problem

pop-up-arrow-corner View Page

Due to an HDD partition issue certain systems may fail to boot up and will halt at Dell logo (POST). In testing, after removing the HDD the system can pass Dell Logo and will proceed to report no ...

Last Modified: 24 Sep 2019

Article ID: SLN300369

How to Use and Troubleshoot the Inspiron 14R 5421
How to Use and Troubleshoot the Inspiron 14R 5421

pop-up-arrow-corner View Page

This article provides information on using and troubleshooting your Inspiron 14R 5421, including: Wireless Networking. Windows. Mouse, Touchpad, Keyboard. LCD. Webcam. Drivers. Table of Contents:

Last Modified: 24 Sep 2019

Article ID: SLN161947

How to Find and Activate Microsoft Office 2016 / 2019 / 365 on your Dell System
How to Find and Activate Microsoft Office 2016 / 2019 / 365 on your Dell System

pop-up-arrow-corner View Page

Get online support for Microsoft Office 2016 / 2019 / 365 installed on your Dell device. Find troubleshooting tip and activation steps for OEM factory installed versions of Microsoft Office. Show ...

Last Modified: 10 Oct 2019

Article ID: SLN304490

Dell Diagnostic Tools to Diagnose and Fix Hardware Problems on Your Dell PC, Tablet or Servers
Dell Diagnostic Tools to Diagnose and Fix Hardware Problems on Your Dell PC, Tablet or Servers

pop-up-arrow-corner View Page

When your Dell PC, monitor or tablet does not seem to be working correctly, diagnostic tools are available to help you identify what the issue may be, and provide troubleshooting steps to help ...

Last Modified: 02 Oct 2019

Article ID: SLN114988


Manuals and Documents

Manuals, documents, and other information for your product are included in this section.


Regulatory Information

Learn More

Regulatory Information for your product is included in this section.

Learn More

Dell Inspiron 14R-5421Regulatory Model P37GRegulatory Type P37G001

DELL Regulatory and Environmental Datasheet
DELL Regulatory and Environmental Datasheet

pop-up-arrow-corner View PDF

Dell Inspiron 5421Regulatory Model P37GRegulatory Type P37G001

DELL Regulatory and Environmental Datasheet
DELL Regulatory and Environmental Datasheet

pop-up-arrow-corner View PDF


Videos

Videos for your product are included in this section.See Video Tutorials

Featured Video 09 Aug 2019 05:48
Troubleshooting Wireless Network Issues in Windows 10 (00:02:35)

If you cannot connect to your local network, watch this video to learn some of the most common issues. In many cases, network issues can be solved by the correct configuration.