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Dell Client Statement on Intel ME/TXE Advisory (INTEL-SA-00086)

Overview Dell is aware of the Intel® ME/TXE Elevation of Privileges vulnerabilities. Dell is diligently working to update the affected platforms. Firmware update details for these platforms will ... Read more


Microprocessor Side-Channel Vulnerabilities (CVE-2017-5715, CVE-2017-5753, CVE-2017-5754): Impact on Dell products

CVE ID: CVE-2017-5715, CVE-2017-5753, CVE-2017-5754 Dell is aware of the side-channel analysis vulnerabilities, known as Meltdown and Spectre, affecting many modern microprocessors that were ... Read more


Dell Help & Support - Application Fails to Launch with 'Failure to Connect to Service' Error Message

Some computers are shipping with an older version of the Dell Help & Support application. When the application is launched, a message stating the application "failed to connect to the service" is ... Read more


Intel graphic driver may stop responding and auto recovers after few seconds

With certain Intel’s based platforms, you might see the error message “Display driver stopped responding and has recovered” with random cases of Timeout Detection and Recovery (TDR). This issue ... Read more


Dell systems with the Intel Skylake or Braswell Chipset lack USB 2.0 support and will not boot to Dell Windows 7 media

This article provides the information on Dell systems with the Intel Skylake or Braswell Chipset cannot boot to Dell Windows 7 media. This issue occurs because systems with the Intel Skylake ... Read more


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