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The most helpful knowledge articles for your product are included in this section.

Qualified Support for the Microsoft Windows Server Operating System on Dell EMC PowerEdge Servers

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Dell EMC defines Microsoft Windows Server operating system support levels as Qualified, Supported and Limited. Qualified: Dell EMC tested and validated the specified operating systems on Dell EMC ...

Last Modified: 20 Jan 2020

Article ID: SLN318425

How to use the PowerEdge RAID Controller (PERC) Command Line Interface (CLI) utility to manage your RAID controller

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This article explains how to download, install and use the Dell EMC PowerEdge RAID Controller (PERC) Command Line Interface (CLI) utility to manage your RAID controller. The utility is supported ...

Last Modified: 14 Oct 2019

Article ID: SLN283135

iDRAC7 / iDRAC8 | iDRAC Unresponsive or Sluggish Performance

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Dell EMC iDRAC 7/8 users may experience various issues managing their Dell EMC PowerEdge Servers through supported iDRAC management interfaces. Symptoms - Servers iDRAC web interface unresponsive/ ...

Last Modified: 24 Sep 2019

Article ID: SLN316859

DSA-2019-183: Dell EMC Server Platform Security Advisory for Intel December 2019 Security Advisories

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DSA ID: DSA-2019-183 CVE Identifier: CVE-2019-11157, CVE-2019-14607 Severity: High Severity Rating: CVSSv3 Base Score: See NVD (http://nvd.nist.gov/) for individual scores for each CVE Affected ...

Last Modified: 23 Jan 2020

Article ID: SLN319712

DSA-2019-166: Dell EMC Server Platform Security Advisory for Intel Platform Updates (2019.2)

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DSA ID: DSA-2019-166 CVE Identifier: CVE-2019-11090, CVE-2019-11109, CVE-2019-0124, CVE-2019-0151, CVE-2019-0123, CVE-2019-0152, CVE-2019-11136, CVE-2019-11137, CVE-2019-11135, CVE-2019-11139

Last Modified: 23 Jan 2020

Article ID: SLN319434


Manuals and Documents

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Regulatory Information

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Dell PowerEdge R420Regulatory Model E18SRegulatory Type E18S001

DELL Regulatory and Environmental Datasheet
DELL Regulatory and Environmental Datasheet

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Videos

Videos for your product are included in this section.See Video Tutorials

Featured Video 26 Apr 2012 10:07
PowerEdge R420 : Remove RAM (00:00:21)

Dell Quick Resource Locator video. Get immediate access to detailed how-to videos using your smart phone and a model specific QR code on Dell PowerEdge servers. Be more efficient and effective managing your data center hardware with the information you need, when you need it. PowerEdge R420 RAM. dell.com/qrl/servers