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The most helpful knowledge articles for your product are included in this section.

How to Find and Activate Microsoft Office 2016 / 2019 / 365 on your Dell System
How to Find and Activate Microsoft Office 2016 / 2019 / 365 on your Dell System

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Get online support for Microsoft Office 2016 / 2019 / 365 installed on your Dell device. Find troubleshooting tip and activation steps for OEM factory installed versions of Microsoft Office. Show ...

Last Modified: 12 Aug 2019

Article ID: SLN304490

System locks up, freezes or an error occurs.
System locks up, freezes or an error occurs.

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Table of Contents: System locks up or freezes Search for Error Codes Run a Computer Diagnostic Run Routine System Maintenance Update Drivers and BIOS Check Air Vents Check Safe Mode for symptoms

Last Modified: 09 Aug 2019

Article ID: SLN129591

How to Create a Support Request Online?
How to Create a Support Request Online?

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Our Support Request online option will create an in-warranty repair request for your Dell PC if you have run diagnostics or tests to identify your issue. You can also monitor the activity related ...

Last Modified: 08 Aug 2019

Article ID: SLN306647

How to Troubleshoot Slow Performance Issues
How to Troubleshoot Slow Performance Issues

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When asking yourself why is my dell laptop so slow, why has it stopped responding, why does it take longer than expected to respond, or slow to boot up or shut down, you may be experiencing a ...

Last Modified: 07 Aug 2019

Article ID: SLN171944

Dell PC does not turn on or boot into Windows
Dell PC does not turn on or boot into Windows

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Is your Dell PC having trouble powering on or booting into the operating system? This article helps you find troubleshooting guides for no power, no post, no boot and no video issues based on the ...

Last Modified: 31 Jul 2019

Article ID: SLN85632


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Featured Video 02 Sep 2013 05:00
Activating Windows 8 (00:01:59)

"The Windows 8 Operating System from Microsoft requires activation before it can be used. If your system is unable to complete activation online, this video will help you to activate your new system directly with Microsoft."

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