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Top Solutions

The most helpful knowledge articles for your product are included in this section.

Keyboard Usage and Troubleshooting Guide

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When your Wired USB, Wireless USB or Bluetooth® keyboard is not working as it should, refer to the expanding section below that best matches the issue you are having and follow the instructions.

Last Modified: 10 Jan 2020

Article ID: SLN305029

Dell Webcam and Dell Webcam Central Software Guide

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For information about, help using and fixing issues with your webcam (webcamera, web cam), as well as how to enable/disable your webcam, refer to the section that matches the Operating System ...

Last Modified: 10 Jan 2020

Article ID: SLN85507

How to Troubleshoot Dell Laptop Battery Issues

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Learn how to optimize the battery life, troubleshoot and resolve battery issues, run a diagnostic on a laptop battery and answers to some frequently asked questions about Dell laptop batteries.

Last Modified: 09 Jan 2020

Article ID: SLN292953

Understanding and Troubleshooting Your Hard Drive

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Table of Contents: What is a Hard Drive? Computer and Hard Drive Maintenance Dell Hard Drive Diagnostics Backing up and Restoring Important files and data Replacing or Upgrading the Hard Drive

Last Modified: 09 Jan 2020

Article ID: SLN146180

Dell Laptop Battery - Frequently Asked Questions

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Learn about batteries on a Dell laptop PC. Find answers to common questions like charging, discharging, warranty status, battery health, battery maintenance, etc. Note: Like most laptops, Dell ...

Last Modified: 09 Jan 2020

Article ID: SLN128667

Manuals and Documents

Manuals, documents, and other information for your product are included in this section.

Regulatory Information

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Videos for your product are included in this section.See Video Tutorials

Featured Video 09 Aug 2019 05:48
Troubleshooting Audio Issues in Windows 8 or Windows 10 (00:02:26)

Sound not working on your computer? Watch this video for help in locating the source of the issue, and troubleshooting the most common causes in Windows 8, Windows 8.1 and Windows 10. Closed captions available in many languages.