To keep your data safe, this tool requires two-factor authentication.
Enter your Service Tag
Enter your Product ID

Top Solutions

The most helpful knowledge articles for your product are included in this section.

Dell Chrome Systems Guide

pop-up-arrow-corner View Page

Quick Links System Documentation - User Guides/Manuals Find your Service Tag and Express Service Code Warranty Status and Service information Change of System Ownership Report System Lost or Stolen

Last Modified: 20 Jan 2020

Article ID: SLN293900

Dell Notebook, Phone or Tablet Cracked or Broken LCD Screen Options and Procedures

pop-up-arrow-corner View Page

This article provides information on the policy and options when the LCD screen on a Dell Notebook, Venue phone or tablet is cracked or broken. No matter how careful you are, accidents can happen.

Last Modified: 10 Jan 2020

Article ID: SLN293297

Using and Troubleshooting Screen Issues on Chromebooks

pop-up-arrow-corner View Page

Select the expanding section that matches the issue you are having with your Chromebook screen. Refer to the troubleshooting steps and resources to help resolve the issue. Show all | Hide all

Last Modified: 07 Jan 2020

Article ID: SLN306184

Identify AC Adapter Damage on Dell Systems

pop-up-arrow-corner View Page

This article provides information on Ac Adapter Damage - either to the cable or the adapter brick itself and clarification of normal wear & tear Table of Contents: Frayed Cables Exposed Wires Cut ...

Last Modified: 11 Dec 2019

Article ID: SLN266020

Why my Chromebook-11 3120 or Chromebook-13 7310 will not power on?

pop-up-arrow-corner View Page

Follow the guidelines below to troubleshoot and resolve an issue with your Dell Chromebook-11 3120 or Chromebook-13 7310 not charging or powering on. Chromebook 3120 charging/Power Issues. The ...

Last Modified: 02 Dec 2019

Article ID: SLN300416

Manuals and Documents

Manuals, documents, and other information for your product are included in this section.

Regulatory Information

Learn More

Regulatory Information for your product is included in this section.

Learn More

No regulatory information exists for this product.


Videos for your product are included in this section.See Video Tutorials

Featured Video 09 Aug 2019 06:06
Set Up Classic Printing on Your Chromebook (00:01:42)

If your printer doesn’t say it’s Google Cloud Ready, watch this video to learn how to set up classic printing for your Chromebook. If you run into any issues, check out the Get Help app or visit the Chromebook Help Center at