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The most helpful knowledge articles for your product are included in this section.

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Drivers and Downloads FAQs
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Drivers and Downloads FAQs

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Dell Drivers & Downloads website allows you to download device drivers, firmware and some software applications for your Dell PCs, tablets, mobile devices, printers, monitors, projectors, servers, ...

Last Modified: 11 Nov 2019

Article ID: SLN128938

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How to Troubleshoot Audio or Sound Recording Issues
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How to Troubleshoot Audio or Sound Recording Issues

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Having trouble with the microphone or recording audio on your Dell PC? If you notice symptoms like microphone not working, stuttering, jarring, crackling or choppy recording, intermittent issue ...

Last Modified: 08 Nov 2019

Article ID: SLN287143

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How to Troubleshoot Slow Performance Issues
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How to Troubleshoot Slow Performance Issues

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When asking yourself why is my dell laptop so slow, why has it stopped responding, why does it take longer than expected to respond, or slow to boot up or shut down, you may be experiencing a ...

Last Modified: 31 Oct 2019

Article ID: SLN171944

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How to Find and Activate Microsoft Office 2016 / 2019 / 365 on your Dell System
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How to Find and Activate Microsoft Office 2016 / 2019 / 365 on your Dell System

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Get online support for Microsoft Office 2016 / 2019 / 365 installed on your Dell device. Find troubleshooting tip and activation steps for OEM factory installed versions of Microsoft Office. Show ...

Last Modified: 29 Oct 2019

Article ID: SLN304490

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System locks up, freezes or an error occurs.
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System locks up, freezes or an error occurs.

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Table of Contents: System locks up or freezes Search for Error Codes Run a Computer Diagnostic Run Routine System Maintenance Update Drivers and BIOS Check Air Vents Check Safe Mode for symptoms

Last Modified: 22 Oct 2019

Article ID: SLN129591


Manuals and Documents

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Videos

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Featured Video 08 Aug 2019 01:17
How to Find Your Service Tag (00:00:22)

Your service tag uniquely identifies your system. Here's how to find it on laptop, desktop and all-in-one (AiO) systems. For more eSupport video visit dell.com/supportvideo.