Technical Issues
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Identify your device
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About your XPS laptop
Your device appears to be affected by an LCD detach experience. We will be reaching out to you directly to offer remediation.
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Identify your product
We need to identify your product to provide available support options.
How to identify your product
| Every device is labeled with a unique code or serial number, most often a seven-digit alphanumeric service tag (ST) or a 10- or 11-digit express service code (EX). |
| A Service Tag (ST) or express service code (EX) is usually located on the side or bottom of most desktop and laptops. For help finding your identifying code read here. |
| Example sticker |
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Accessories and Software
| Dell accessories - such as keyboards or headsets- or software (like Dell Data Assistant) can be identified by using the 'Choose my model' option at the top of this page. |
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Infrastructure Products
| For information related to locating the product identifier for infrastructure products, read this article. |
Multivendor Support
| For more information click here. |