Report Phone Scam

The Security of our customers’ personal information and their computer systems is of the utmost importance to Dell. Unfortunately, technology phone scams have become prevalent across our industry.

If You have been contacted by someone claiming to be from Dell and feel it is a scam, you can help us stop cybercriminals by reporting information about your interaction with them. Completing this form allows us to investigate the issue further.

Please complete all fields.

Enter a Service Tag or Express Service Code

Service Request Number

Name

Phone Number

Email Address

Country

State

Fraudulent Company name provided to you

Fraudulent caller’s name (if provided)

Phone number used to contact you

Your phone number that received the call

Call back phone number provided by the caller (if any)

Date of call (mm/dd/yyyy)

Did the caller provide you with any information in an effort to assure you they were calling from Dell?

Yes

Please list what information they provided.

Did you allow the caller to take remote access of your system?

Yes

Please describe the actions they took, including if known, what program they used.

Did you pay any money to a 3rd party?

Yes

Thank you for sharing information about this issue with Dell. We appreciate your completing this form, which will allow us to investigate scams that may involve Dell’s name, our technology, and our customers. Our Security and Fraud investigation team reviews every submission received. Even if you do not receive a response from us, the information you have provided will assist us with our investigations.