Article Number: 000123665
Dell Encryption Enterprise / Personal Self-Encrypting Drive Manager / Dell Data Protection Self-Encrypting Drive Manager Software System Requirements
Summary: System requirements must be met when installing Dell Encryption Enterprise / Personal Self-Encrypting Drive Manager / Dell Data Protection Self-Encrypting Drive Manager.
Article Content
Symptoms
Network, hardware, and software requirements must be addressed before installing Dell Encryption Enterprise Self-Encrypting Drive Manager (formerly Dell Data Protection | Self-Encrypting Drive Manager) or Dell Encryption Personal Self-Encrypting Drive Manager.
Affected Products:
Dell Encryption Enterprise Self-Encrypting Drive Manager
Dell Encryption Personal Self-Encrypting Drive Manager
Dell Data Protection | Self-Encrypting Drive Manager
Affected Versions:
v8.0.0 and Later
Affected Operating Systems:
Windows
Cause
Not applicable.
Resolution
Click Software, Network, or Hardware for additional product requirements.
Click the appropriate product version for specific software requirements. For more information about product versioning, reference How to Identify the Dell Encryption Enterprise / Personal Self-Encrypting Drive Manager Version.
Operating Systems:
- Microsoft Windows 1112
- Microsoft Windows 10 Education, Enterprise, Pro12
- v21H2 (November 2021 Update)
- v21H1 (May 2021 Update)
- v20H2 (October 2020 Update)
- v2004 (May 2020 Update / 20H1)
- v1909 (November 2019 Update / 19H2)
- v1903 (May 2019 Update / 19H1)
- v1809 (October 2018 Update / Redstone 5)
- v1803 (Spring Creators Update / Redstone 4)
- v1709 (Fall Creators Update / Redstone 3)
- v1703 (Creators Update / Redstone 2)
- Microsoft Windows 10 Long-Term Servicing Channel
- Windows 10 Enterprise 2019 LTSC
- Windows 10 Enterprise 2016 LTSC
- Microsoft Windows 8.1 Enterprise, Pro2
- Microsoft Windows 7 SP1 Enterprise, Professional, Ultimate34
1Unlisted Windows feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
3NVMe SEDs are not supported with Windows 7.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
Note: To determine Windows feature update versions, reference Which Version of Windows Operating System am I Running?
Application Requirements:
- Microsoft Visual C++ 2015-2019 Redistributable Package (x86 or x64) or later
Note: Microsoft Visual C++ 2015-2019 Redistributable Package is automatically installed when installing Dell Encryption Enterprise or Dell Encryption Personal Self-Encrypting Drive Manager through the installation wizard.
- Update for Universal C Runtime
if installed on Windows 7 or Windows 8.1. - Microsoft .NET Framework Version 4.5.2 or later
Note:
- Verify .NET Framework 4.5.2 or later is installed before installing Dell Encryption Enterprise or Dell Encryption Personal Self-Encrypting Drive Manager to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions are Installed
for more information.
Operating Systems:
- Microsoft Windows 10 Education, Enterprise, Pro12
- v21H1 (May 2021 Update)
- v20H2 (October 2020 Update)
- v2004 (May 2020 Update / 20H1)
- v1909 (November 2019 Update / 19H2)
- v1903 (May 2019 Update / 19H1)
- v1809 (October 2018 Update / Redstone 5)
- v1803 (Spring Creators Update / Redstone 4)
- v1709 (Fall Creators Update / Redstone 3)
- v1703 (Creators Update / Redstone 2)
- Microsoft Windows 10 Long-Term Servicing Channel
- Windows 10 Enterprise 2019 LTSC
- Windows 10 Enterprise 2016 LTSC
- Microsoft Windows 8.1 Enterprise, Pro2
- Microsoft Windows 7 SP1 Enterprise, Professional, Ultimate34
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
3NVMe SEDs are not supported with Windows 7.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Application Requirements:
- Microsoft Visual C++ 2015-2019 Redistributable Package (x86 or x64) or later
Note: Microsoft Visual C++ 2015-2019 Redistributable Package is automatically installed when installing Dell Encryption Enterprise or Dell Encryption Personal Self-Encrypting Drive Manager through the installation wizard.
- Update for Universal C Runtime
if installed on Windows 7 or Windows 8.1. - Microsoft .NET Framework Version 4.5.2 or later
Note:
- Verify .NET Framework 4.5.2 or later is installed before installing Dell Encryption Enterprise or Dell Encryption Personal Self-Encrypting Drive Manager to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions are Installed
for more information.
Operating Systems:
- Microsoft Windows 10 Education, Enterprise, Pro12
- v20H2 (October 2020 Update)
- v2004 (May 2020 Update / 20H1)
- v1909 (November 2019 Update / 19H2)
- v1903 (May 2019 Update / 19H1)
- v1809 (October 2018 Update / Redstone 5)
- v1803 (Spring Creators Update / Redstone 4)
- v1709 (Fall Creators Update / Redstone 3)
- v1703 (Creators Update / Redstone 2)
- Microsoft Windows 10 Long-Term Servicing Channel
- Windows 10 Enterprise 2019 LTSC
- Windows 10 Enterprise 2016 LTSC
- Microsoft Windows 8.1 Enterprise, Pro2
- Microsoft Windows 7 SP1 Enterprise, Professional, Ultimate34
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
3NVMe SEDs are not supported with Windows 7.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Application Requirements:
- Microsoft Visual C++ 2017 Redistributable Package (x86 or x64) or later
Note: Microsoft Visual C++ 2017 Redistributable Package is automatically installed when installing Dell Encryption Enterprise or Dell Encryption Personal Self-Encrypting Drive Manager through the installation wizard.
- Update for Universal C Runtime
if installed on Windows 7 or Windows 8.1. - Microsoft .NET Framework Version 4.5.2 or later
Note:
- Verify .NET Framework 4.5.2 or later is installed before installing Dell Encryption Enterprise or Dell Encryption Personal Self-Encrypting Drive Manager to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions are Installed
for more information.
Operating Systems:
- Microsoft Windows 10 Education, Enterprise, Pro12
- v2004 (May 2020 Update / 20H1)
- v1909 (November 2019 Update / 19H2)
- v1903 (May 2019 Update / 19H1)
- v1809 (October 2018 Update / Redstone 5)
- v1803 (Spring Creators Update / Redstone 4)
- v1709 (Fall Creators Update / Redstone 3)
- v1703 (Creators Update / Redstone 2)
- Microsoft Windows 10 Long-Term Servicing Channel
- Windows 10 Enterprise 2019 LTSC
- Windows 10 Enterprise 2016 LTSC
- Microsoft Windows 8.1 Enterprise, Pro2
- Microsoft Windows 7 SP1 Enterprise, Professional, Ultimate34
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
3NVMe SEDs are not supported with Windows 7.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Application Requirements:
- Microsoft Visual C++ 2017 Redistributable Package (x86 or x64) or later
Note: Microsoft Visual C++ 2017 Redistributable Package is automatically installed when installing Dell Encryption Enterprise or Dell Encryption Personal Self-Encrypting Drive Manager through the installation wizard.
- Update for Universal C Runtime
if installed on Windows 7 or Windows 8.1. - Microsoft .NET Framework Version 4.5.2 or later
Note:
- Verify .NET Framework 4.5.2 or later is installed before installing Dell Encryption Enterprise or Dell Encryption Personal Self-Encrypting Drive Manager to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions are Installed
for more information.
Operating Systems:
- Microsoft Windows 10 Education, Enterprise, Pro12
- v1909 (November 2019 Update / 19H2)
- v1903 (May 2019 Update / 19H1)
- v1809 (October 2018 Update / Redstone 5)
- v1803 (Spring Creators Update / Redstone 4)
- v1709 (Fall Creators Update / Redstone 3)
- v1703 (Creators Update / Redstone 2)
- Microsoft Windows 10 Long-Term Servicing Channel
- Windows 10 Enterprise 2019 LTSC
- Windows 10 Enterprise 2016 LTSC
- Microsoft Windows 8.1 Enterprise, Pro2
- Microsoft Windows 7 SP1 Enterprise, Professional, Ultimate34
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
3NVMe SEDs are not supported with Windows 7.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Application Requirements:
- Microsoft Visual C++ 2017 Redistributable Package (x86 or x64) or later
Note: Microsoft Visual C++ 2017 Redistributable Package is automatically installed when installing Dell Encryption Enterprise or Dell Encryption Personal Self-Encrypting Drive Manager through the installation wizard.
- Update for Universal C Runtime
if installed on Windows 7 or Windows 8.1 - Microsoft .NET Framework Version 4.5.2 or later
Note:
- Verify .NET Framework 4.5.2 or later is installed before installing Dell Encryption Enterprise or Dell Encryption Personal Self-Encrypting Drive Manager to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions are Installed
for more information.
Operating Systems:
- Microsoft Windows 10 Education, Enterprise, Pro12
- v1903 (May 2019 Update / 19H1)
- v1809 (October 2018 Update / Redstone 5)
- v1803 (Spring Creators Update / Redstone 4)
- v1709 (Fall Creators Update / Redstone 3)
- v1703 (Creators Update / Redstone 2)
- Microsoft Windows 10 Long-Term Servicing Channel
- Windows 10 Enterprise 2019 LTSC
- Windows 10 Enterprise 2016 LTSC
- Microsoft Windows 8.1 Enterprise, Pro2
- Microsoft Windows 7 SP1 Enterprise, Professional, Ultimate34
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
3NVMe SEDs are not supported with Windows 7.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Application Requirements:
- Microsoft Visual C++ 2017 Redistributable Package (x86 or x64) or later
Note: Microsoft Visual C++ 2017 Redistributable Package is automatically installed when installing Dell Encryption Enterprise or Dell Encryption Personal Self-Encrypting Drive Manager through the installation wizard.
- Update for Universal C Runtime
if installed on Windows 7 or Windows 8.1. - Microsoft .NET Framework Version 4.5.2 or later
Note:
- Verify .NET Framework 4.5.2 or later is installed before installing Dell Encryption Enterprise or Dell Encryption Personal Self-Encrypting Drive Manager to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions are Installed
for more information.
Operating Systems:
- Microsoft Windows 10 Education, Enterprise, Pro12
- v1903 (May 2019 Update / 19H1)
- v1809 (October 2018 Update / Redstone 5)
- v1803 (Spring Creators Update / Redstone 4)
- v1709 (Fall Creators Update / Redstone 3)
- v1703 (Creators Update / Redstone 2)
- v1607 (Anniversary Update / Redstone)
- Microsoft Windows 10 Long-Term Servicing Channel
- Windows 10 Enterprise 2019 LTSC
- Windows 10 Enterprise 2016 LTSC
- Microsoft Windows 8.1 Enterprise, Pro2
- Microsoft Windows 7 SP1 Enterprise, Professional, Ultimate34
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
3NVMe SEDs are not supported with Windows 7.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Application Requirements:
- Microsoft Visual C++ 2017 Redistributable Package (x86 or x64) or later
Note: Microsoft Visual C++ 2017 Redistributable Package is automatically installed when installing Dell Encryption Enterprise or Dell Encryption Personal Self-Encrypting Drive Manager through the installation wizard.
- Update for Universal C Runtime
if installed on Windows 7 or Windows 8.1. - Microsoft .NET Framework Version 4.5.2 or later
Note:
- Verify .NET Framework 4.5.2 or later is installed before installing Dell Encryption Enterprise or Dell Encryption Personal Self-Encrypting Drive Manager to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions are Installed
for more information.
Operating Systems:
- Microsoft Windows 10 Education, Enterprise, Pro12
- v1809 (October 2018 Update / Redstone 5)
- v1803 (Spring Creators Update / Redstone 4)
- v1709 (Fall Creators Update / Redstone 3)
- v1703 (Creators Update / Redstone 2)
- v1607 (Anniversary Update / Redstone)
- Microsoft Windows 10 Long-Term Servicing Channel
- Windows 10 Enterprise 2019 LTSC
- Windows 10 Enterprise 2016 LTSC
- Microsoft Windows 8.1 Enterprise, Pro2
- Microsoft Windows 7 SP1 Enterprise, Professional, Ultimate34
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
3NVMe SEDs are not supported with Windows 7.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Application Requirements:
- Microsoft Visual C++ 2015 Update 3 Redistributable Package (x86/x64)
Note: Microsoft Visual C++ 2015 Update 3 Redistributable Package is automatically installed when installing Dell Encryption Enterprise or Dell Encryption Personal Self-Encrypting Drive Manager through the installation wizard.
- Update for Universal C Runtime
if installed on Windows 7 or Windows 8.1. - Microsoft .NET Framework Version 4.5.2 or later
Note:
- Verify .NET Framework 4.5.2 or later is installed before installing Dell Encryption Enterprise or Dell Encryption Personal Self-Encrypting Drive Manager to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions are Installed
for more information.
Operating Systems:
- Microsoft Windows 10 Education, Enterprise, Pro12
- v1803 (Spring Creators Update / Redstone 4)
- v1709 (Fall Creators Update / Redstone 3)
- v1703 (Creators Update / Redstone 2)
- v1607 (Anniversary Update / Redstone)
- Microsoft Windows 10 Long-Term Servicing Channel
- Windows 10 Enterprise 2016 LTSC
- Microsoft Windows 8.1 Enterprise, Pro2
- Microsoft Windows 8 Enterprise, Pro2
- Microsoft Windows 7 SP1 Enterprise, Professional, Ultimate34
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
3NVMe SEDs are not supported with Windows 7.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Application Requirements:
- Microsoft Visual C++ 2015 Update 3 Redistributable Package (x86/x64)
Note: Microsoft Visual C++ 2015 Update 3 Redistributable Package is automatically installed when installing Dell Encryption Enterprise or Dell Encryption Personal Self-Encrypting Drive Manager through the installation wizard.
- Update for Universal C Runtime
if installed on Windows 7, Windows 8, or Windows 8.1. - Microsoft .NET Framework Version 4.5.2 or later
Note:
- Verify .NET Framework 4.5.2 or later is installed before installing Dell Encryption Enterprise or Dell Encryption Personal Self-Encrypting Drive Manager to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions are Installed
for more information.
Operating Systems:
- Microsoft Windows 10 Education, Enterprise, Pro12
- v1803 (Spring Creators Update / Redstone 4)
- v1709 (Fall Creators Update / Redstone 3)
- v1703 (Creators Update / Redstone 2)
- v1607 (Anniversary Update / Redstone)
- Microsoft Windows 10 Long-Term Servicing Channel
- Windows 10 Enterprise 2016 LTSC
- Microsoft Windows 8.1 Enterprise, Pro2
- Microsoft Windows 8 Update 0-1 Enterprise, Pro2
- Microsoft Windows 7 SP1 Enterprise, Professional, Ultimate34
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
3NVMe SEDs are not supported with Windows 7.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Application Requirements:
- Microsoft Visual C++ 2015 Update 3 Redistributable Package (x86/x64)
Note: Microsoft Visual C++ 2015 Update 3 Redistributable Package is automatically installed when installing Dell Encryption Enterprise or Dell Encryption Personal Self-Encrypting Drive Manager through the installation wizard.
- Update for Universal C Runtime
if installed on Windows 7, Windows 8, or Windows 8.1. - Microsoft .NET Framework Version 4.5.2 or later
Note:
- Verify .NET Framework 4.5.2 or later is installed before installing Dell Encryption Enterprise or Dell Encryption Personal Self-Encrypting Drive Manager to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions are Installed
for more information.
Operating Systems:
- Microsoft Windows 10 Education, Enterprise, Pro12
- v1709 (Fall Creators Update / Redstone 3)
- v1703 (Creators Update / Redstone 2)
- v1607 (Anniversary Update / Redstone)
- Microsoft Windows 10 Long-Term Servicing Channel
- Windows 10 Enterprise 2016 LTSC
- Microsoft Windows 8.1 Enterprise, Pro2
- Microsoft Windows 8 Update 0-1 Enterprise, Pro2
- Microsoft Windows 7 SP0-SP1 Enterprise, Professional, Ultimate34
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
3NVMe SEDs are not supported with Windows 7.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Application Requirements:
- Microsoft Visual C++ 2015 Update 3 Redistributable Package (x86/x64)
Note: Microsoft Visual C++ 2015 Update 3 Redistributable Package is automatically installed when installing Dell Encryption Enterprise or Dell Encryption Personal Self-Encrypting Drive Manager through the installation wizard.
- Update for Universal C Runtime
if installed on Windows 7, Windows 8, or Windows 8.1. - Microsoft .NET Framework Version 4.5.2 or later
Note:
- Verify .NET Framework 4.5.2 or later is installed before installing Dell Encryption Enterprise or Dell Encryption Personal Self-Encrypting Drive Manager to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions are Installed
for more information.
- Dell ControlVault
Note:
- Dell ControlVault must be installed before installing Dell Encryption Enterprise or Dell Encryption Personal Self-Encrypting Drive Manager.
- The latest version of Dell ControlVault can be downloaded from https://www.dell.com/support.
Operating Systems:
- Microsoft Windows 10 Education, Enterprise, Pro12
- v1709 (Fall Creators Update / Redstone 3)
- v1703 (Creators Update / Redstone 2)
- v1607 (Anniversary Update / Redstone)
- Microsoft Windows 10 Long-Term Servicing Channel
- Windows 10 Enterprise 2016 LTSC
- Microsoft Windows 8.1 Enterprise, Pro2
- Microsoft Windows 8 Update 0-1 Enterprise, Pro2
- Microsoft Windows 7 SP0-SP1 Enterprise, Professional, Ultimate34
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
3NVMe SEDs are not supported with Windows 7.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Application Requirements:
- Microsoft Visual C++ 2015 Update 3 Redistributable Package (x86/x64)
Note: Microsoft Visual C++ 2015 Update 3 Redistributable Package is automatically installed when installing Dell Encryption Enterprise or Dell Encryption Personal Self-Encrypting Drive Manager through the installation wizard.
- Update for Universal C Runtime
if installed on Windows 7, Windows 8, or Windows 8.1. - Microsoft .NET Framework Version 4.5.2 or later
Note:
- Verify .NET Framework 4.5.2 or later is installed before installing Dell Encryption Enterprise or Dell Encryption Personal Self-Encrypting Drive Manager to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions are Installed
for more information.
- Dell ControlVault
Note:
- Dell ControlVault must be installed before installing Dell Encryption Enterprise or Dell Encryption Personal Self-Encrypting Drive Manager.
- The latest version of Dell ControlVault can be downloaded from https://www.dell.com/support.
Operating Systems:
- Microsoft Windows 10 Education, Enterprise, Pro12
- v1703 (Creators Update / Redstone 2)
- v1607 (Anniversary Update / Redstone)
- v1511 (November Update / Threshold 2)
- Microsoft Windows 10 Long-Term Servicing Channel
- Windows 10 Enterprise 2016 LTSC
- Microsoft Windows 8.1 Enterprise, Pro2
- Microsoft Windows 8 0-1 Enterprise, Pro2
- Microsoft Windows 7 SP0-SP1 Enterprise, Professional, Ultimate34
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
3NVMe SEDs are not supported with Windows 7.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Application Requirements:
- Microsoft Visual C++ 2015 Update 3 Redistributable Package (x86/x64)
Note: Microsoft Visual C++ 2015 Update 3 Redistributable Package is automatically installed when installing Dell Encryption Enterprise or Dell Encryption Personal Self-Encrypting Drive Manager through the installation wizard.
- Update for Universal C Runtime
if installed on Windows 7, Windows 8, or Windows 8.1. - Microsoft .NET Framework Version 4.5.2 or later
Note:
- Verify .NET Framework 4.5.2 or later is installed before installing Dell Encryption Enterprise or Dell Encryption Personal Self-Encrypting Drive Manager to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions are Installed
for more information.
- Dell ControlVault
Note:
- Dell ControlVault must be installed before installing Dell Encryption Enterprise or Dell Encryption Personal Self-Encrypting Drive Manager.
- The latest version of Dell ControlVault can be downloaded from https://www.dell.com/support.
Operating Systems:
- Microsoft Windows 10 Education, Enterprise, Pro12
- v1703 (Creators Update / Redstone 2)
- v1607 (Anniversary Update / Redstone)
- v1511 (November Update / Threshold 2)
- Microsoft Windows 10 Long-Term Servicing Channel
- Windows 10 Enterprise 2016 LTSC
- Microsoft Windows 8.1 Enterprise, Pro2
- Microsoft Windows 8 0-1 Enterprise, Pro2
- Microsoft Windows 7 SP0-SP1 Enterprise, Professional, Ultimate34
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
3NVMe SEDs are not supported with Windows 7.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Application Requirements:
- Microsoft Visual C++ 2010 SP1 Redistributable Package (x86/x64)
- Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86/x64)
Note: Microsoft Visual C++ 2010 SP1 and Microsoft Visual C++ 202 Update4 (x86 and x64) are automatically installed when installing Dell Data Protection | Self-Encrypting Drive Manager through the installation wizard.
- Microsoft .NET Framework Version 4.5.2 or later
Note:
- Verify .NET Framework 4.5.2 or later is installed before installing Dell Data Protection | Self-Encrypting Drive Manager to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions are Installed
for more information.
- Dell ControlVault
Note:
- Dell ControlVault must be installed before installing Dell Data Protection | Self-Encrypting Drive Manager.
- The latest version of Dell ControlVault can be downloaded from https://www.dell.com/support.
Operating Systems:
- Microsoft Windows 10 Education, Enterprise, Pro12
- v1607 (Anniversary Update / Redstone)
- v1511 (November Update / Threshold 2)
- Microsoft Windows 10 Long-Term Servicing Channel
- Windows 10 Enterprise 2016 LTSC
- Microsoft Windows 8.1 Enterprise, Pro2
- Microsoft Windows 8 0-1 Enterprise, Pro2
- Microsoft Windows 7 SP0-SP1 Enterprise, Professional, Ultimate34
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
3NVMe SEDs are not supported with Windows 7.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Application Requirements:
- Microsoft Visual C++ 2010 SP1 Redistributable Package (x86 and x64)
- Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86and x64)
Note: Microsoft Visual C++ 2010 SP1 and Microsoft Visual C++ 2012 Update 4 (x86 and x64) are automatically installed when installing Dell Data Protection | Self-Encrypting Drive Manager through the installation wizard.
- Microsoft .NET Framework Version 4.5.2 or later
Note:
- Verify .NET Framework 4.5.2 or later is installed before installing Dell Data Protection | Self-Encrypting Drive Manager to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions are Installed
for more information.
- Dell ControlVault
Note:
- Dell ControlVault must be installed before installing Dell Data Protection | Self-Encrypting Drive Manager.
- The latest version of Dell ControlVault can be downloaded from https://www.dell.com/support.
Operating Systems:
- Microsoft Windows 10 Education, Enterprise, Pro12
- v1607 (Anniversary Update / Redstone)
- v1511 (November Update / Threshold 2)
- Microsoft Windows 10 Long-Term Servicing Channel
- Windows 10 Enterprise 2016 LTSC
- Microsoft Windows 8.1 Enterprise, Pro2
- Microsoft Windows 8 0-1 Enterprise, Pro2
- Microsoft Windows 7 SP0-SP1 Enterprise, Professional, Ultimate34
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
3NVMe SEDs are not supported with Windows 7.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Application Requirements:
- Microsoft Visual C++ 2010 SP1 Redistributable Package (x86 and x64)
- Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86 and x64)
Note: Microsoft Visual C++ 2010 SP1 and Microsoft Visual C++ 2012 Update 4 (x86 and x64) are automatically installed when installing Dell Data Protection | Self-Encrypting Drive Manager through the installation wizard.
- Microsoft .NET Framework Version 4.5.2 or later
Note:
- Verify .NET Framework 4.5.2 or later is installed before installing Dell Data Protection | Self-Encrypting Drive Manager to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions are Installed
for more information.
- Dell ControlVault
Note:
- Dell ControlVault must be installed before installing Dell Data Protection | Self-Encrypting Drive Manager.
- The latest version of Dell ControlVault can be downloaded from https://www.dell.com/support.
Operating Systems:
- Microsoft Windows 10 Education, Enterprise, Pro12
- v1511 (November Update / Threshold 2)
- Microsoft Windows 8.1 Enterprise, Pro2
- Microsoft Windows 8 0-1 Enterprise, Pro2
- Microsoft Windows 7 SP0-SP1 Enterprise, Professional, Ultimate34
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
3NVMe SEDs are not supported with Windows 7.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Application Requirements:
- Microsoft Visual C++ 2010 SP1 Redistributable Package (x86 and x64)
- Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86 and x64)
Note: Microsoft Visual C++ 2010 SP1 and Microsoft Visual C++ 2012 Update 4 (x86 and x64) are automatically installed when installing Dell Data Protection | Self-Encrypting Drive Manager through the installation wizard.
- Microsoft .NET Framework Version 4.5.2 or later
Note:
- Verify .NET Framework 4.5.2 or later is installed before installing Dell Data Protection | Self-Encrypting Drive Manager to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions are Installed
for more information.
- Dell ControlVault
Note:
- Dell ControlVault must be installed before installing Dell Data Protection | Self-Encrypting Drive Manager.
- The latest version of Dell ControlVault can be downloaded from https://www.dell.com/support.
Operating Systems:
- Microsoft Windows 10 Education, Enterprise, Pro12
- v1511 (November Update / Threshold 2)
- Microsoft Windows 8.1 Enterprise, Pro2
- Microsoft Windows 8 0-1 Enterprise, Pro2
- Microsoft Windows 7 SP0-SP1 Enterprise, Professional, Ultimate34
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
3NVMe SEDs are not supported with Windows 7.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Application Requirements:
- Microsoft Visual C++ 2010 SP1 Redistributable Package (x86 and x64)
- Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86 and x64)
Note: Microsoft Visual C++ 2010 SP1 and Microsoft Visual C++ 2012 Update 4 (x86 and x64) are automatically installed when installing Dell Data Protection | Self-Encrypting Drive Manager through the installation wizard.
- The full version of Microsoft .NET Framework Version 4.0 or later
Note:
- Verify .NET Framework 4.0 or later is installed before installing Dell Data Protection | Self-Encrypting Drive Manager to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions are Installed
for more information.
- Dell ControlVault
Note:
- Dell ControlVault must be installed before installing Dell Data Protection | Self-Encrypting Drive Manager.
- The latest version of Dell ControlVault can be downloaded from https://www.dell.com/support.
Operating Systems:
- Microsoft Windows 10 Education, Enterprise, Pro12
- Microsoft Windows 8.1 Enterprise, Pro2
- Microsoft Windows 8 Enterprise, Pro2
- Microsoft Windows 7 SP0-SP1 Enterprise, Professional, Ultimate34
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
3NVMe SEDs are not supported with Windows 7.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Application Requirements:
- Microsoft Visual C++ 2010 SP1 Redistributable Package (x86 and x64)
- Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86 and x64)
Note: Microsoft Visual C++ 2010 SP1 and Microsoft Visual C++ 2012 Update 4 (x86 and x64) are automatically installed when installing Dell Data Protection | Self-Encrypting Drive Manager through the installation wizard.
- The full version of Microsoft .NET Framework Version 4.0 or later
Note:
- Verify .NET Framework 4.0 or later is installed before installing Dell Data Protection | Self-Encrypting Drive Manager to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions are Installed
for more information.
- Dell ControlVault
Note:
- Dell ControlVault must be installed before installing Dell Data Protection | Self-Encrypting Drive Manager.
- The latest version of Dell ControlVault can be downloaded from https://www.dell.com/support.
Operating Systems:
- Microsoft Windows 10 Education, Enterprise, Pro12
- Microsoft Windows 8.1 Enterprise, Pro2
- Microsoft Windows 8 Enterprise, Pro2
- Microsoft Windows 7 SP0-SP1 Enterprise, Professional, Ultimate34
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
3NVMe SEDs are not supported with Windows 7.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Application Requirements:
- Microsoft Visual C++ 2010 SP1 Redistributable Package (x86 and x64)
- Microsoft Visual C++ 2012 Update 3 Redistributable Package (x86 and x64)
Note: Microsoft Visual C++ 2010 SP1 and Microsoft Visual C++ 2012 Update 3 (x86 and x64) are automatically installed when installing Dell Data Protection | Self-Encrypting Drive Manager through the installation wizard.
- The full version of Microsoft .NET Framework Version 4.0 or later
Note:
- Verify .NET Framework 4.0 or later is installed before installing Dell Data Protection | Self-Encrypting Drive Manager to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions are Installed
for more information.
- Dell ControlVault
Note:
- Dell ControlVault must be installed before installing Dell Data Protection | Self-Encrypting Drive Manager.
- The latest version of Dell ControlVault can be downloaded from https://www.dell.com/support.
Operating Systems:
- Microsoft Windows 8.1 Enterprise, Pro
- Microsoft Windows 8 Enterprise, Pro
- Microsoft Windows 7 SP0-SP1 Enterprise, Professional, Ultimate12
1The Encryption Client is not supported within Windows XP Mode.
1NVMe SEDs are not supported with Windows 7.
2Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
Application Requirements:
- Microsoft Visual C++ 2010 SP1 Redistributable Package (x86 and x64)
- Microsoft Visual C++ 2012 Update 3 Redistributable Package (x86 and x64)
Note: Microsoft Visual C++ 2010 SP1 and Microsoft Visual C++ 2012 Update 4 (x86 and x64) are automatically installed when installing Dell Data Protection | Self-Encrypting Drive Manager through the installation wizard.
- The full version of Microsoft .NET Framework Version 4.0 or later
Note:
- Verify .NET Framework 4.0 or later is installed before installing Dell Data Protection | Self-Encrypting Drive Manager to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions are Installed
for more information.
- Dell ControlVault
Note:
- Dell ControlVault must be installed before installing Dell Data Protection | Self-Encrypting Drive Manager.
- The latest version of Dell ControlVault can be downloaded from https://www.dell.com/support.
Operating Systems:
- Microsoft Windows 7 SP0-SP1 Enterprise, Professional, Ultimate12
1The Encryption Client is not supported within Windows XP Mode.
1NVMe SEDs are not supported with Windows 7.
2Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
Application Requirements:
- Microsoft Visual C++ 2010 SP1 Redistributable Package (x86 and x64)
- Microsoft Visual C++ 2012 Update 3 Redistributable Package (x86 and x64)
Note: Microsoft Visual C++ 2010 SP1 and Microsoft Visual C++ 2012 Update 4 (x86 and x64) are automatically installed when installing Dell Data Protection | Self-Encrypting Drive Manager through the installation wizard.
- The full version of Microsoft .NET Framework Version 4.0 or later
Note:
- Verify .NET Framework 4.0 or later is installed before installing Dell Data Protection | Self-Encrypting Drive Manager to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions are Installed
for more information.
- Dell ControlVault
Note:
- Dell ControlVault must be installed before installing Dell Data Protection | Self-Encrypting Drive Manager.
- The latest version of Dell ControlVault can be downloaded from https://www.dell.com/support.
Operating Systems:
- Microsoft Windows 7 SP0-SP1 Enterprise, Professional, Ultimate12
1The Encryption Client is not supported within Windows XP Mode.
1NVMe SEDs are not supported with Windows 7.
2Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
Application Requirements:
- Microsoft Visual C++ 2010 SP1 Redistributable Package (x86 and x64)
Note: Microsoft Visual C++ 2010 SP1 (x86 and x64) is automatically installed when installing Dell Data Protection | elf-Encrypting Drive Manager through the installation wizard.
- The full version of Microsoft .NET Framework Version 4.0 or later
Note:
- Verify .NET Framework 4.0 or later is installed before installing Dell Data Protection | Self-Encrypting Drive Manager to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions are Installed
for more information.
- Dell ControlVault
Note:
- Dell ControlVault must be installed before installing Dell Data Protection | Self-Encrypting Drive Manager.
- The latest version of Dell ControlVault can be downloaded from https://www.dell.com/support.
Network Requirements
Dell Encryption Personal Self-Encrypting Drive Manager entitlements require outbound communication to cloud.dell.com over port 443.
Dell Encryption Enterprise Self-Encrypting Drive Manager requires:
- Endpoint to be hard-wired during product installation and activation
- Network connectivity to the Dell Security Management Server (formerly Dell Data Protection Server) for authentication
Note:
- By default, Dell Security Management Server uses ports:
- 8443 for activation
- 8888 for authentication
- IPV6 is not supported.
If Dell Encryption Enterprise uses On-the-Box (OTB) entitlements (licenses), then cloud.dell.com over port 443 must be added to the allowlist.
Hardware requirements must be addressed before installing Dell Encryption Enterprise Self-Encrypting Drive Manager (formerly Dell Data Protection | Self-Encrypting Drive Manager) or Dell Encryption Personal Self-Encrypting Drive Manager. For more information, reference Dell Encryption Enterprise / Personal Self-Encrypting Drive Manager / Dell Data Protection Self-Encrypting Drive Manager Hardware System Requirements.
To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.
Additional Information
Videos
Article Properties
Affected Product
Dell Encryption
Last Published Date
20 Dec 2022
Version
19
Article Type
Solution