Inspiron 3168, 3179, 3169, and 3185 Volume Reducing Without Any Input

Summary: This article provides information about a situation where the volume may reduce or gradually increase during playback of any audio on its own.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

You may experience a situation where the volume reduces or gradually increase during playback of any audio, on its own.

Cause

No cause information

Resolution

To help resolve this issue:

  1. Download the latest audio adapter driver from the Dell Support website.
  2. Download the latest BIOS for your computer from the Dell Support website.
    Notes:
    • For more information about uninstalling and installing drivers, see Dell Knowledge Base article Drivers and Downloads FAQs.
    • For more information about updating the BIOS, see Dell Knowledge Base article BIOS Update Guide.

Affected Products

Inspiron 11 3168, Inspiron 11 3169, Inspiron 11 3179, Inspiron 11 3185 2-in-1
Article Properties
Article Number: 000143900
Article Type: Solution
Last Modified: 25 Nov 2025
Version:  8
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