Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.
Some article numbers may have changed. If this isn't what you're looking for, try searching all articles. Search articles

MyDell Mobile - Small Business: Team Member Experience

Summary: MyDell Mobile helps small business team members get up and running with their Dell devices quickly with in-application guides for device setup, file transfers, and more.

This article may have been automatically translated. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page.

Article Content


Instructions

Note:

MyDell Mobile is being discontinued and will no longer be available for download.

To all dedicated users of MyDell Mobile, we thank you for your support. Visit the Dell Knowledge Base article, MyDell Mobile End of Service for additional information.

Table of Contents

  1. Overview
  2. Supported Devices and Accessories
  3. Sign in MyDell Mobile
  4. Download Software Using Dell Digital Delivery (DDD) and Dell Digital Locker (DDL)

Overview

MyDell Mobile is a free companion app that helps team members of small businesses set up their new devices with minimal IT assistance and get started with their Dell devices.

Note: MyDell Mobile is currently only available in the U.S.

Devices that MyDell Mobile supports can be found by referencing Products supported by MyDell Mobile from https://www.dell.com/support/home/product-support/product/mydell-mobile/docs.

As a team member, sign in to your Google Workspace or Microsoft Account to access MyDell Mobile.

To access the app as a team member, follow these steps:

  1. Install and launch MyDell Mobile on your Android or iOS device.
  2. Tap Sign in with Google Workspace or Sign in with Microsoft Account.
  3. Enter your Google Workspace or Microsoft Account credentials.
  4. Verify your email address by entering the verification code and then tap Verify.
    Note: The verification code is sent to your email account. This code is valid for five minutes.
  5. After your email address is successfully verified, tap Get Started to start using the app. All devices and accessories that are assigned to you are displayed on the home screen.

You can sign in to MyDell Mobile using the default unlock settings on your device.

To enable faster sign-in, use any of the following methods:

  • Anytime after your first login, select Allow sign in with screen unlock on the login screen.
  • At any time within Settings, tap Enable faster Sign-in.

Dell Digital Delivery or Dell Digital Locker enables you to download and install software that was purchased with your Dell device.

To use Dell Digital Delivery, follow these steps:

  1. Install Dell Digital Delivery. For more information, see How to Download and Install Dell Digital Delivery.
  2. Open Dell Digital Delivery and follow the on-screen instructions.

To use Dell Digital Locker, follow these steps:

  1. Install Dell Digital Locker. For more information, see How to access your Dell Digital Locker.
  2. Open Dell Digital Locker and follow the on-screen instructions.

Article Properties


Affected Product

MyDell Mobile

Last Published Date

23 Feb 2023

Version

14

Article Type

How To