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Article Number: 000210196

SRM Discovery Issues on Dell Data Domain. Getting Timed our errors

Summary: Discovery Issues on Dell Data Domain. Getting Time Out errors. These same Data Domain were discovered earlier.

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Article Content

Symptoms

Discovery Issues on Data Domain. Getting Timed our errors. These same Data Domain were discovered earlier. Bumping the timeout to 1200 only cleared the issue for some Dell Data Domain appliances.

Data Domain collector log showed these generic errors. 
WARNING -- [2023-02-15 10:59:00 MST] -- PollingUnitPollingGroup::waitAtEndOfPollingCycle(): Polling group 300.EMC-DATA-DOMAIN-BOOST.EMC-DATA-DOMAIN-CIFS.EMC-DATA-DOMAIN-DISK.EMC-DATA-DOMAIN-ENV.EMC-DATA-DOMAIN-FS.GENERIC-INTERFACES.GENERIC-HOST-RESOURCES-PROCESSOR.GENERIC-HOST-RESOURCES-STORAGE.EMC-DATA-DOMAIN-MTREE.EMC-DATA-DOMAIN-NFS.EMC-DATA-DOMAIN-QUOTA.EMC-DATA-DOMAIN-REPLICATION.GENERIC-SYSUPTIME.EMC-DATA-DOMAIN-SYSTEM.EMC-DATA-DOMAIN-VTL is taking too long: Completed in 425081ms. Skipping next polling cycle. 174919ms until next polling, at timestamp: 1676484115000

WARNING -- [2023-02-15 11:01:56 MST] -- PollingUnitTable::closeSession(): Interrupted session on xxx-xxxxxx.xx.xx.org:161 : Time to live has expired.

Cause

Default maxBulkSize of 50 was causing discovery timed out errors.

Resolution

In the incident that generated this kb article, maxBulkSize reduction cleared the discovery issue.
Pick a maxBulkSize value say 15.

Bulk-change.PNG

Article Properties

Last Published Date

09 Jun 2023

Version

3

Article Type

Solution

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